Scroll bar disappears on the Guardian website

The Guardian website is my start page. Today when I open it up I notice that the scroll bar disappears immediately when the page is loaded. The arrow keys don't work, or … (read more)

The Guardian website is my start page. Today when I open it up I notice that the scroll bar disappears immediately when the page is loaded. The arrow keys don't work, or the mouse wheel. All other pages are fine - and the Guardian page itself is fine when I use Chrome. It only happens on Firefox, and only today. I can fine no mention of the problem on the web. Anybody have any ideas? Thanks in advance.

Asked by folkpunch 25 minutes ago

Last reply by jscher2000 13 minutes ago

Vanishing Browser Windows

After an update or unexpected shutdown, my Firefox browsers window on iMac vanish. They show in the taskbar if I had them minimized. I click them, they pop up, and then… (read more)

After an update or unexpected shutdown, my Firefox browsers window on iMac vanish. They show in the taskbar if I had them minimized. I click them, they pop up, and then disappear. Can anyone help me restore them? TIA.

Asked by cchernis 15 minutes ago

Intermittent tab crashes when opening a new tab and auto-disabling of extensions as a result

I'm not very tech-savvy and not a native English speaker, so please bear with me :) Now to my problem: Recently my tabs started crashing occaisionaly. The tab crashes see… (read more)

I'm not very tech-savvy and not a native English speaker, so please bear with me :)

Now to my problem:

Recently my tabs started crashing occaisionaly. The tab crashes seem to only appear when it's a new tab while tabs that were already open remain stable and don't crash. However if a new tab crashes, it disables my extensions automatically for all tabs, i.e. those tabs that were already open and perfectly functioning and any new tab that I open after the crash. When I say "disable", I don't mean that the toggle in the extension settings is moved to "disabled", it's more like the extensions just stop working despite being set to "enabled".

When reloading the tabs the extensions keep not working. Closing the browser and re-opening it solves the problem but only until I run into another crashing new tab.

I've checked about:crashes but there are no crash reports. When the "Gah! Your Tab Just Crashed" screen appears, there's no option to send a report, I can only close the tab or restore it. I also can't seem to find a pattern in the crashes other than them happening when opening a new tab. It doesn't look like the number of open tabs has an influence on the crashes. Not every new tab crashes.

Asked by Nana 1 hour ago

Sometimes no scolling in active Firefox window

Hello, I'm using the Logitech M705 mouse with Logitech Options Driver v.8.20.329 under Windows 10 Home 2004 (19041.450) and I have the problem that, from time to time, in… (read more)

Hello,

I'm using the Logitech M705 mouse with Logitech Options Driver v.8.20.329 under Windows 10 Home 2004 (19041.450) and I have the problem that, from time to time, in the Firefox (always up to date) window the scroll wheel doesn't work as long as the window is active. If I activate another window and move the mouse only over the Firefox window, I can scroll there. As soon as I click into the Firefox window (and activate it), the scrolling wheel doesn't work anymore. Sometimes just opening and closing Logitech Options solved the problem, sometimes it helped to stop all Logitech tasks, but most of the time I had to restart the computer.

I've tried different versions of Logitech Options as well as of Logitech SetPoint, if they could be installed. But the problem kept occurring. (I'm back tothe last Logitech Options.)

Since the problem doesn't affect any other application, Logitech support says, that it must be a Firefox problem.

I would appreciate help that can permanently disable the problem. Because it is very annoying when it occurs.

I can't intentionally cause the problem. But let me know, if there's a way to provide some kind of log file.

Thanks a lot!

With kind regards Michael.

Asked by michael.schwarzer 1 hour ago

My computer crashes when I try to upload a picture to ebay listing

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM These are the crash reports that came up for th… (read more)

bp-142a7886-259c-4733-8865-3af880200918 9/18/20, 9:26 AM View bp-43c1908b-ef7e-4fb7-b622-ba1a80200918 9/18/20, 9:17 AM

These are the crash reports that came up for this morning. It has crashed each time since then. I'm trying to upload pictures from the desktop to ebay listing. Please help, thanks!

Asked by mskibbe123 2 hours ago

Lag/Hanging when typing

Hello, If I open Youtube/Amazon/Reddit, basically any site and go to type in the search bar, the entire tab lags out. I can still move between tabs, but I cant interact w… (read more)

Hello,

If I open Youtube/Amazon/Reddit, basically any site and go to type in the search bar, the entire tab lags out. I can still move between tabs, but I cant interact with the tab that I typed in, and it will eventually catch up with the letter I typed.

This started yesterday. I tried working in safe mode, resetting firefox to default settings, and reinstalling entirely.

Any ideas?

Asked by fenixisafailure 2 hours ago

"Plugins will be installed shortly" but never actually install (Widevine + H264)

Hi, Problem as described in the title. I've read some similar questions and answers, but nothing ever helped. I already tried the following steps (none of them helped): -… (read more)

Hi,

Problem as described in the title. I've read some similar questions and answers, but nothing ever helped.

I already tried the following steps (none of them helped): - Checking for updates - Toggling DRM on/off - Uninstall Firefox completely (delete profiles, too and so on) - Changing some DRM or Plugin related config in about:config like media.peerconnection.video.h264 (and of course reverting it after that) - Looking for XHR requests when toggling DRM on/off or visting a site with DRM content. I couldn't figure out what I'm actually looking for, though... - Switching off Firewall/Antivirus or the TLS filtering (Eset) for a moment - Looking for suspicious requests in some router protocols or dashboards or whatever

Thanks in advance!

Asked by Volatilize 2 weeks ago

Last reply by Volatilize 2 hours ago

Hi I cannot sync my bookmarks from my Mac Desktop in NJ to my Mac Desktop in Florida.

Hi I cannot sync my bookmarks from my Mac Desktop in NJ to my Mac Desktop in Florida. Can anyone suggest a solution? I asked it to sync but I don't see my bookmarks from … (read more)

Hi I cannot sync my bookmarks from my Mac Desktop in NJ to my Mac Desktop in Florida. Can anyone suggest a solution? I asked it to sync but I don't see my bookmarks from NJ. Thank you. Sally

Asked by sally13 2 hours ago

  • Solved

Firefox crash report

I've been having too much crashes in Firefox and don't know why. Down below there's a list of these crash reports. Have you any idea of what in the world is happening wit… (read more)

I've been having too much crashes in Firefox and don't know why. Down below there's a list of these crash reports. Have you any idea of what in the world is happening with my Ubuntu's Firefox? Can you help me please?

ID do relatório Data de envio bp-81b37911-2d0c-4c10-afde-a8a4a0200914 14/09/2020 11:26 bp-99298989-f71c-4060-9611-182980200914 14/09/2020 11:26 bp-a825e5c0-828f-4965-9b66-3faa00200914 14/09/2020 11:26 bp-725350be-38c3-4fb7-aacf-84ed20200914 14/09/2020 11:26 bp-2237d737-c616-48a9-93dc-f1ae60200914 14/09/2020 11:21 bp-fc457ae0-3d2b-4e8b-9f41-2f6d30200914 14/09/2020 11:21 bp-260279ae-361c-43d9-8d65-b99770200914 14/09/2020 11:21 bp-b9c68b75-ffd6-4c67-941e-53f2b0200914 14/09/2020 11:21 bp-2198a811-19a5-4851-a82a-450b00200914 14/09/2020 11:21 bp-b842a2a8-752a-47f0-b1d2-5b5390200914 14/09/2020 11:21 bp-5d05d68e-f1eb-4366-b17a-08f000200914 14/09/2020 11:21 bp-be8283ef-4100-421d-bbd5-c5d600200914 14/09/2020 11:21 bp-61ffa927-7dba-4a1a-8f4a-4aa330200914 14/09/2020 11:21 bp-d0b89d51-6a70-4bc1-9ce2-76f950200914 14/09/2020 11:21 bp-470807b7-2c4a-4bb3-b73a-6d7890200914 14/09/2020 11:18 bp-a4ca274c-5a6a-4055-8c6e-f9a650200911 11/09/2020 16:30 bp-6bda95c2-383d-43f8-8bb7-6bd0f0200911 11/09/2020 15:46 bp-1fd09d70-87b1-4d77-99ec-650ca0200911 11/09/2020 15:46 bp-13dc46dd-260c-4a31-9227-bd7b80200911 11/09/2020 15:46 bp-409eb0e0-46f1-4825-b29f-78dc90200911 11/09/2020 15:46 bp-811a3b12-04a4-4707-9ff9-91b010200911 11/09/2020 15:45 bp-e34d2e27-feea-49f4-8d89-f37b80200911 11/09/2020 15:45 bp-75e7959f-1b2c-41df-81c3-732e70200911 11/09/2020 15:45 bp-a5141114-3a74-4bf4-b4e6-ff5d00200911 11/09/2020 15:45 bp-706858cb-b71f-4284-a23c-b76500200911 11/09/2020 15:45 bp-12041924-d7d3-45de-a517-bfea70200911 11/09/2020 15:45 bp-c9b16a14-bf80-4ce1-9d74-e33600200911 11/09/2020 15:45 bp-cbbc589a-c359-4729-9ebf-f70450200911 11/09/2020 15:45 bp-8cbf5e4b-91dc-4440-81de-882130200911 11/09/2020 15:45 bp-0f286795-d753-4fa1-919d-ccc380200911 11/09/2020 15:44 bp-cc0e3e63-3f13-419d-8ffb-7d76d0200911 11/09/2020 15:44 bp-fc4915f5-1a45-4e25-8689-0ddf40200911 11/09/2020 15:44 bp-1483dc91-0603-46d4-8dfa-cb7e30200911 11/09/2020 15:44 bp-5592dee9-c6be-4330-81e4-f23290200911 11/09/2020 15:44 bp-cda8e4da-b815-404c-a119-5b5d20200911 11/09/2020 15:44 bp-bc760a60-83ce-4845-a583-ecfb00200911 11/09/2020 15:44 bp-14b8f876-d558-4c25-8508-581730200911 11/09/2020 15:43 bp-c36a649d-39f5-4d2e-bad0-2873a0200911 11/09/2020 15:43 bp-6d86f628-fffe-47d1-9084-bb07c0200911 11/09/2020 15:43 bp-9cb93e1e-7d42-40c7-844d-545df0200911 11/09/2020 15:43 bp-e68d83ae-56ee-4444-8693-3810f0200911 11/09/2020 15:43 bp-d1bd5c69-c892-4854-8e57-f05400200911 11/09/2020 15:42 bp-524f4357-392a-4cca-bc2b-198330200911 11/09/2020 15:42 bp-446cc55a-420d-4360-a477-739f30200911 11/09/2020 15:42 bp-4148948e-cfe0-4162-99e0-c41370200911 11/09/2020 15:42 bp-af984390-2d48-4210-b57f-9f5a70200911 11/09/2020 15:42 bp-4b91fd0e-b570-4867-8481-9f5570200911 11/09/2020 15:42 bp-1cfbf890-63cc-4e6c-937b-2e3e10200911 11/09/2020 15:41 bp-fa98e358-4fc9-4b03-9232-a20f40200911 11/09/2020 15:41 bp-b29e7203-0815-443d-877a-194810200911 11/09/2020 15:41 bp-8d59a971-3655-4b74-862d-fb7ed0200904 04/09/2020 14:32 bp-11e6f252-6d60-4f84-8a97-823420200904 04/09/2020 13:58 bp-64c8b585-1533-4a61-9e66-445ee0200901 01/09/2020 15:08 bp-389355a9-a716-4518-a813-f2f060200831 31/08/2020 16:15 bp-4bd8defe-3490-44b4-8ff6-2b9b80200830 30/08/2020 19:32 bp-77500b01-7ab3-47a5-a2e9-bfca40200826 26/08/2020 20:07 bp-e739a05e-3931-483e-a5c4-fe72e0200826 26/08/2020 11:29 bp-d60d2633-8b11-4ecb-96ee-aaeef0200824 24/08/2020 16:07 bp-19ba89b0-e1f6-47cf-87af-2de430200822 22/08/2020 14:40 bp-9bb7c4a5-1dc4-48e5-85e6-1a5ff0200814 14/08/2020 13:26 bp-34acecd9-f5f0-412f-bad1-099ce0200813 13/08/2020 18:24 bp-c526fa6e-2129-40f9-a86d-bae600200813 13/08/2020 15:17 bp-af69b8a2-1e76-4d2f-8a73-72d790200813 13/08/2020 15:17 bp-cdb052ea-b9c9-4566-81bf-549680200812 12/08/2020 18:05 bp-0f28999f-8d6a-4468-beea-719be0200811 11/08/2020 20:18 bp-d64ffad3-23e6-439e-a42b-244960200811 11/08/2020 13:36 bp-42180be7-d739-4511-a03a-06b160200806 06/08/2020 15:34 bp-6e2f8fd4-0c8d-4519-9562-b69fe0200804 04/08/2020 16:19 bp-e6f16ab5-5e14-4760-b915-7ecba0200731 31/07/2020 18:09 bp-978eb9b3-883a-4ca0-87b2-e49e30200729 29/07/2020 17:19 bp-f9b8a42d-1aa8-48e7-a669-3dc1e0200729 29/07/2020 17:19 bp-a1dbf43f-97d2-44c0-af56-c87860200729 29/07/2020 17:17 bp-762d0b56-1e0f-473c-80a9-fbf4f0200729 29/07/2020 17:13 bp-2e88b515-46ef-4d83-a100-46e490200729 29/07/2020 15:41 bp-a714605b-9560-414a-b294-35b770200728 28/07/2020 12:54

Asked by ioshua.terner 4 days ago

Answered by DaneQuane 3 days ago

Keep Getting "Firefox already running, but it is not responding..." Message on attempt to Start Firefox

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same… (read more)

I started receiving a message that "Firefox is already running, but it is not responding...". Tried Task Manager to "End Processes" - Didn't work (still getting the same message on start up). Tried to uninstall and reinstall Firefox - Didn't work (Getting the same message when I attempt to reinstall. About to give up and go with another browser. Can someone please tell me how to get rid of this message and reinstall and start Firefox? I would REALLY rather use Firefox. Thank you!

Asked by dsmith30 1 day ago

Last reply by FredMcD 3 hours ago

password storage

Hi Question I am redoing my computer and have considered restarting firefox at the same time being I have been on the same profile for ages and figured might be worth jus… (read more)

Hi

Question I am redoing my computer and have considered restarting firefox at the same time being I have been on the same profile for ages and figured might be worth just restarting with a new profile.

Now I know I can import bookmarks and such into the new profile after backing them up of course.

Question I have regards passwords and log ins.

I remember some time back I had lost some files including these and was able to restore them from an old back up of the profile. I think it was 2 files.

Are these files profile specific or can they be backed up on this profile and then copied into a new profile and work OK??

Or I just saw EXPORT LOGINS if I use this will it back up all my logins and then allot me to import them into the new profile like the bookmarks back up?

Thanks

Asked by scottish2 8 hours ago

Last reply by FredMcD 3 hours ago

  • Solved

Problem with online banking

I have recently made Firefox my browser on PC Windows 10 replacing Google Chrome. Everything works fine except my Turkish online bank account. I can access my account but… (read more)

I have recently made Firefox my browser on PC Windows 10 replacing Google Chrome. Everything works fine except my Turkish online bank account. I can access my account but when when I open a page the headings are all there but no details of my accounts. I can access my UK bank account with all details available. I have been back to Google Chrome and had no problems.

Asked by lockyerbrian70 10 hours ago

Answered by FredMcD 8 hours ago

Firefox Bookmarks Sidebar Default Ordring

I accidentally moved the folders in my Firefox Bookmarks Sidebar. Bookmarks Toolbar, Bookmarks Menu, Other Bookmarks(Mozilla Firefox). I'm trying to make it back to the d… (read more)

I accidentally moved the folders in my Firefox Bookmarks Sidebar. Bookmarks Toolbar, Bookmarks Menu, Other Bookmarks(Mozilla Firefox). I'm trying to make it back to the default ordering.

Can anyone please take a snapshot of the "Firefox Bookmarks Sidebar folders default ordering"?

Thanks.

Asked by boxiao2012 3 hours ago

Last reply by boxiao2012 3 hours ago

Is there a way to extend the hamburger settings dropdown?

Is there a way for me to extend the drop-down window on the Firefox browser from the hamburger icon? I don't enjoy having to scroll down through the menu to have to acces… (read more)

Is there a way for me to extend the drop-down window on the Firefox browser from the hamburger icon? I don't enjoy having to scroll down through the menu to have to access things like Options or Help when the menu drop-down could just drop down further so I don't have to scroll down. Is there a way I can customize this, or no?

Attached is a screenshot of the menu I'm talking about, with a circle

Thanks!

Asked by chnjspo.kk4899 4 hours ago

Last reply by jscher2000 3 hours ago

I Exited FF, on restart it crashed, a few times, then crashed in safemode, finally started in safemode

SO, I had 2 windows and 11,678 tabs open. (I guess I hoard). Anyways, FF slow response times caused me to do a FILE/EXIT. (I've noticed after restart, my response times g… (read more)

SO, I had 2 windows and 11,678 tabs open. (I guess I hoard). Anyways, FF slow response times caused me to do a FILE/EXIT. (I've noticed after restart, my response times go back to normal).

While doing the FILE/EXIT, FF crashed. I was surprised by that. In the popup I selected RESTART. But, that crashed again. On the next popup dialogue box I selected QUIT. Then I opened FF again (after verifying all the processes in TASK MANGER had ended. That crashed. I again selected RESTART in the popup. Crashed again. Then selected QUIT. I clicked on FF to start, and this time the SAFEMODE popup appeared. I selected SAFEMODE - but that attempt crashed also. On the next popup I tried RESTART - and another crash. Finally, I tried SAFEMODE again, and FF is now running in safemode. I did notice it had 1 less tab - 11,677 now.

So, I read that if FF crashes during a SAFEMODE startup - it's likely not an extension, theme, or hardware acceleration issue.

So, I am in SAFEMODE right now. I don't know what to look for at this point. Can someone help me? Can anyone read the crash reports to see what my issue might be? Or give me other advice before trying to EXIT safemode and start FF again in normal mode?

The last several submitted FF crashes from today are below:

bp-f761cf01-26f2-42ef-b4e2-03e660200918 9/18/2020, 1:08 PM View bp-7839254b-88da-4729-930e-7233d0200918 9/18/2020, 1:06 PM View bp-057e8abe-ef9f-48f1-a2e8-669d40200918 9/18/2020, 1:05 PM View bp-6af49bc1-8f81-4fad-85e7-3e57e0200918 9/18/2020, 1:04 PM View bp-a5b215a1-9eea-4a2a-89d0-f0f5f0200918 9/18/2020, 1:01 PM View bp-20130da3-5563-4730-a873-5aeb40200918 9/18/2020, 1:00 PM View

Asked by mnalep 6 hours ago

Last reply by mnalep 4 hours ago