Firefox Support Forum

Hello,

i am following instructions from here:

https://support.mozilla.org/en-US/kb/automatically-fill-your-address-web-forms#w_turn-address-autofill-on-or-off

but i don't see option to enable autofill on desktop. On mobile, autofill only shows USA ans Canada. Why Chrome allow me to use address autofill and Firefox not?

I have been trying to contact support about an issue regarding being able to change my account password to the page at https://support.mozilla.org/en-US/questions/new/mozilla-account/form, however I cannot seem to submit any information. When I try, the page reloads, followed by multiple uncaught errors observed in the console, including a cross site origin request block error (in the latest stable Firefox). My browser settings use the standard browser privacy setting, and custom DNS.

Regarding the error I was trying to report, I am unable to change my password, receiving "incorrect password" despite entering the correct current password. In the browser console, a POST response with error 400 is shown.

Hi. I feel like this problem has only shown up in the last couple months but for some reason, on firefox, when say watching something on youtube and I go to pause or skip around in the video I'll get this very unpleasant distorted digital noise sound very briefly. I've tried turning off and back on hardware acceleration and some other things but no dice. I can hear the distortion on my onboard sound, my usb headset, and hdmi audio through the graphics card so I don't think its my hardware. This distortion also doesn't happen with say MPC/VLC or watching Youtube via Edge or Chrome.

Hello!

I get this error often when I try to access various websites. This doesn't happen when I use Opera, so I assume the problem is not with the websites.

My OS: Windows 10. My Firefox version: 127.0 (64-bit).

I was wondering about password recovery, or account continuity when changing a password.

I have a new machine at work and want to add my firefox account....

After a forced shut down, my home page is suddenly blank. All my tabs are missing. All my most used links are missing. All the reading suggestions and pocket is missing.

Is there anyway to restore these items?

This has been bugging me for ages. Happened on Windows 10 and now on Windows 11.

I start watching some video on YouTube or whatever, decide it's not useful/what I want, stop playing it, close the tab or navigate away, but if my device locks, the controls for this old, discarded video, that I didn't want to watch, are on the lock screen.

I wouldn't mind if it was a video I was currently watching but it's somehow remembering the last thing I started to watch. I can see no hint anywhere else that it's still active in any way at all.

The only way to get rid seems to be to close Firfox.

This is very annoying because it seems you can't watch anything without Firefox remembering it and putting on the lock screen until the end of the session, so it could be cluttering things up all day unless I close everything and (in my case, because of prvicy settings) delete cookies and log myself out of most sites.

I've tried multiple searches but all I've found here is a post about turning off media.hardwaremediakeys.enabled but I don't actually want to do that, I just want Firefox to forget videos when I've closed the tab or navigated away from them.

Elsewhere I found a suggestion to disable dom.media.mediasession.enabled but that setting isn't found.

Any help much appreciated.

Apologies if I'm repeating a previous request - couldn't tell if it was submitted.

I'm running Windows 10. While changing the startup screen somehow an image I thought was deleted appeared and now is frozen, apparently on top of a Firefox window. I've rebooted, restarted and followed the Windows help suggestions with no success. Right now I don't know whether this is a Firefox or Windows problem. I updated Firefox today to the newest version before this happened.

Any help will be appreciated. I can open new Firefox windows.

P.B.

I have two questions:

1. Will WASM and JIT be turned on or not affect the operation of RLBox?

I currently have the following about:config settings set to false, I'm wondering if this will cause the RLBox to not function?

javascript.options.ion javascript.options.baselinejit javascript.options.native_regexp javascript.options.asmjs javascript.options.wasm

I hope Mozilla staff will consider listing the operating status of RLBox in about:support, so that it will be clear at a glance.

2. Enabling "security.sandbox.content.shadow-stack.enabled" will cause add-ons to not function properly.

This setting seems to have been around for a long time. Is there any progress on this? Chrome has supported this feature for quite some time.

I would be grateful if you could help clarify this and inform me of the answer.

After one of the updates a few months ago, I have started to have trouble with firefox. After a while if I try to open a new tab and type in a link, the tab will try to load forever and I will not be able to open any more as doing another tab and typing a new link will have the same problem. I found that at first I could close the browser and reopen it to have the tab fully load and refresh whatever was already open, but after a bit that started to have an issue too. Most times now if I shut down and relaunch firefox within a few minutes the browser will open with all of the tabs open but they are all blank, with no links filled in, pages loaded, or anything. If I close and reopen after that then it only opens with a "new tab" page and everything that was open is lost. None of the more recent updates for firefox have seemed to fix this issue.

Thank you.

Unlike opening a regular new window or even just opening a new private browsing tab in an existing window, when I open a private browsing window, the address bar isn't auto-selected. I know I can use 'Ctrl+L' to select it but that's not a habit I've been able to train yet, and doing so would be much more frustrating than just using firefox in a more intuitive way. How can I change this? Is there anything that can be done? I can't find any relevant setting when digging into the 'about:config' section, nor in any of the regular app settings.

Hello. I have window10. I have primary password which must entered before accessing any site. or the last 3days my computer asks me repeatedly to enter my primary password. and the circle goes on.

So I am unable to use my computer.

I was searching for a support phone number to explain myself better. Sadly I could not find any number. Please help. Thank

Hi. I just hoped on my computer and firefox seems to not want to load any site. Somehow this support page is the only thing that seems to be working. My other browsers such as Chrome is working perfectly fine, I'm able to search whatever & watch videos no problem so it does not appear to be a wifi issue...

Everything I search on firefox leads to a blank page that doesn't appear to be loading no matter how long I leave it for. The menu button in firefox does not work either

I've tried: - Restarting the computer several times - Turning off Anti-Virus - Clearing cookies & data

I've attached screenshots of what it looks like whenever I try to search for something... Looking to hear of any solutions you may have!

This site:

https://www.treasurydirect.gov/log-in/

When you click "Next" button it opens in a new tab the following URL:

https://www.treasurydirect.gov/RS/UN-Display.do

Produces a "page not found" error. Works perfectly on Chromium, Chrome & Vivaldi.

Hi! After a routine update today to Mozilla Firefox 127.0 for Linux Mint, Firefox is asking for my master password before letting me continue. Sync does not appear to be enabled.

I'd really rather it didn't do this, because my password manager is now always open and accessible. Previously, the master password request was only triggered when I came on a site that needed a password.

Anything I can do to fix this?

Thanks for any pointers!

My Problem: When I open any Dropdown for my Favorites (including the Bookmarks arrow on the left) it leaks past the Firefox Window and behind my Windows toolbar (When Using DisplayFusion only, more on that later). Some items then become unreachable: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-06-15-08-17-53-5a6e2c.png

This does not happen with the settings dropdown. It correctly stops at the toolbar: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-06-15-07-57-17-2e5d8a.png

What would fix the problem:

• The behaviour of the Favorites dropdowns should be the same as the Settings one in my opinion.
• I would be fine with dropdowns staying inside the Firefox Window at all time.

Note on the cause of the problem: Using the default Windows ToolBar makes the dropdown go OVER the ToolBar: https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/images/2024-06-15-08-17-14-bc7e78.png

However, I am using a software called DisplayFusion that overrides Windows ToolBar for extra features and customization. The dropdown goes behind DisplayFusion's toolbars. I will also ask the devs on their side for a solution but I still think the dropdowns behaviours between Settings and Bookmarks on Firefox should be the same.

Thanks!

When i open https://provider.transporteg.com/ this website and login in the portal this is not showing the bidding running time and processing time . please solve this.

I am currently using Ubuntu 24.04. I recently switched from the snap ubuntu package to using the firefox APT package. However, I've noticed this really weird issue. Whenever I download a file, it always seems to have the "file://" link or mime type.

Say for example I download an mp4 video, trying to open it via firefox results in a dialog asking me to "select which application i want to open this file link in"

I have tried refreshing firefox, and tried completely removing it from my operating system (a search of my entirety of / showed no traces of anything relating to firefox), but even after a clean install, the issue persisted.

The only way I found that can fix this issue is by using firefox nightly, or using the firefox flatpak. And I'd prefer to not use either.

I was monitoring the browser console, and upon clicking on the file in the downloads list, It seems that firefox gets this error:

Uncaught (in promise) TypeError: defaultButton is undefined

   _setInitialFocusIfNeeded chrome://global/content/elements/dialog.js:318
   _postLoadInit chrome://global/content/elements/dialog.js:332
   connectedCallback chrome://global/content/elements/dialog.js:149

dialog.js:318:9

This error does not occur on firefox nightly.

I believe I have troubleshooted this as much as possible on my end, and I'm unsure of what to do about this. Could I please get a bit of help?