All Products Support Forum

G'day, I cannot understand why I cannot get to send any e-mails. I receive this popup. I have no idea what I did. I am in my 80s and was born too early to grasp a lot of I T.' I would appreciate somebody to tell me what I need to do please. Cheers Malcolm

Hi,

I've been using firefox for 20 years and never experienced problems with webpage display until I started using it on my new phone samsung s23 ultra.

More often some webpages will not size correctly with my screen and is cut off so I have to switch to chrome.

For example, only 80% of this webpage is displayed. https://www.unsw.edu.au/newsroom/news/2024/04/pfas-forever-chemicals-above-drinking-water-guidelines-in-global-source-water

Is this a bug?

Thanks.

Saso

wise.com is a site I've used for a long time with Firefox. Now I can't log in. Access is still available from the Chrome browser, but I prefer Firefox

I visted a web site once and left after trying to watch a some movies without any success. Now my firefox are sending notification to my deasktop from this website. But the site is no longer opened in my browser. I tried to to run the antivirus but nothing was found. I checked for any extension and nothing as well. The notification are coming from the firefox itself and I dont know why. And I dont know how to stop it.

I lost my Outlook365 with the latest Windows 10 update. When I reinstalled I went through the preferences to select Firefox as my default browser. I have been using this for years and every time I picked a link in an Email it would open a new tab in my existing browser.

Now, regardless of anything I try it continues to open an new Firefox browser, with pages included since this started on the weekend.

What settings am I needing to make to correct this. I have gone through the config settings and selected 0 in the browser.link.open_newwindow.restriction with no success.

I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates! I may have paused them while updating my OS early this week. Now running Linux Mint 21.3I am seeing the message that Updates are being managed by my organization: This my computer and NO Organization manages my updates

I have a desktop computer. I use Firefox as my browser. I've been playing the Marapets game for years. As of 2 days ago, I can't "buy" items in the Marapets.com game site. I can play the rest of the game, but cannot buy items. If I go to Chrome, I can buy items. I am told the BUY button is linked to CAPTCHA, but I don't know what that means. Would you be able to help me so I can continue to use Firefox for this game?

In seeking a way to reduce the CPU & RAM usage, I read that perhaps turning on the Hardware Acceleration might help. And to do that, you must first de-select the default setting which says FF will use the best settings for my computer. Well, when I opened that section, neither one was checked! So, should I first try the default setting, and if that doesn't help, then try HA? I'd always heard not to use HA, for some reason, but I'm ready for trying anything that might help use less resources, and open webpages more consistently.

Which is the best setting to use, or neither one?

Hello,

I've recently uploaded a custom-made extension to the Chrome Web Store for my personal use and for a few specific users. It's currently awaiting review.

However, I'm encountering an issue where I cannot download and use the extension myself. When attempting to download, I receive the message "Download failed. Please check your connection."

Although I can see the extension listed on the store (since it's mine), I'm unable to use it personally.

Could you please assist me with resolving this issue?

Thank you.

It worked well yesterday and then it updated to 127.0.1 and now i can not open it. I get XUL Runner not compatible. It is on a windows 10 computer.

All my information bookmarks and passwords, but I have no way to get to them, uninstalled and reinstalled, but the new one doesn't look like the old version, and none of my information is there. I have tried copying the profile folder from and pasting it in the folder. but still nothing. I have it set as default, but the new one wants to be default, so when I go to make it my default I have 2 Firefox to choose from along with chrome, and edge.

My other problem is I have been using Firefox for probably 20 plus years, so there is a lot of saved stuff, but not sure what my previous user name and log in was. I have downloaded and older version and of course i updated also. I have a Firefox that works now, but not the one with all of my information.

Sorry if this makes no sense, no really sure how to explain it differently.

Can some one please help me figure out how to get all my bookmarks and passwords back?

Thank you.

Hi. About 2-3 weeks ago all of my websites that I use to started making me log in.

I seemed to have lost all of my saved passwords so I typed them all back in.

Now, most of them make me press the log on button and then my userid and password are primed in there so all I have to do is press enter.

I find this kind of frustrating. I don't recall changing any settings. Any ideas to change this?

Thank you.

After last update, Missing "TRASH" folder and only have Junk Folder that everything is put in and marked as "Junk". Then those messages are all marked as "junk" automatically that may not be Junk. Tried to create subfolder named "Trash" and will not allow. Windows 10, 64 bit Dell laptop I-5 Inspiron 5759.

I don't want to use passkeys, and it seems that every site is checking browser support and wasting my time with passkey prompts before allowing me to log in with a password. How do I disable passkey support in Firefox?

Hi, the site "https://pixabay.com/" is suddently extremely slow with mozilla. The pictures don't showup or take many minutes before you can see them. Normally only white boxes show. The same site (pixabay) with the browser "Opera" works perfectly. I always use mozilla and since a short while it just doesn't work with pixabay (a site for royalty-free images). Can you please fix it? Thanks. Regards Elisabeth