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Suddenly I can't see previewof attachments, help?

  • 1 reply
  • 3 have this problem
  • 30 views
  • Last reply by Moses

nikotai
nikotai
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Yesterday I suddenly couldn't see attachment previews on Gmail. I can see imbedded images and can view attachments by clicking on each individually but alas no previews. Can anyone help?

Nikotai

Yesterday I suddenly couldn't see attachment previews on Gmail. I can see imbedded images and can view attachments by clicking on each individually but alas no previews. Can anyone help? Nikotai

Chosen solution

Try clearing the cache/cookies for Gmail.

Click the menu icon at the top right corner, go to Preferences/Options > Privacy > Clear your recent history. Select the time frame for "everything" and unselect everything except cache.

Next, you want to click Remove individual cookies after exiting out of the delete history window. Search for mail.google.com or gmail.com and remove all cookies for ONLY gmail/mail.google.

Then restart Firefox.
Does that help?

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All Replies (1)

Moses
Moses
  • Moderator
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Chosen Solution

Try clearing the cache/cookies for Gmail.

Click the menu icon at the top right corner, go to Preferences/Options > Privacy > Clear your recent history. Select the time frame for "everything" and unselect everything except cache.

Next, you want to click Remove individual cookies after exiting out of the delete history window. Search for mail.google.com or gmail.com and remove all cookies for ONLY gmail/mail.google.

Then restart Firefox.
Does that help?