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I cant use netflix on firefox but can on Safari, i downloaded silverlight but it doesnt seem to recognize it

  • 3 replies
  • 34 have this problem
  • 9 views
  • Last reply by hausofhale

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keeps telling me to install silverlight but I already did

keeps telling me to install silverlight but I already did

All Replies (3)

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The fix is, after installing Silverlight, go to Tools / Add-ons, click on Plug-Ins and select the pulldown "Always Activate" next to Silverlight Plug-In. It looks like Firefox is not wanting to activate Silverlight by default.

Modified by slederman

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Hi forehands, did slederman's post fix your issue? You can also reload the page or restart firefox after the preference is changed if it still asks you to download. If the above information does not resolve your issue, please consider creating a new thread containing the specific details of your issue.

Doing so will allow the Mozilla volunteers to give you solutions that are more helpful to you. This may help them to solve your problem faster and more efficiently.

Please, feel free to post the link to your thread on this thread for volunteers interested in assisting you.

Thank you.

Modified by guigs

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After reinstalling, try clearing recent cookies and cache. I have run into this issue twice after Firefox has auto downloaded a new version of itself, and this has been the solution.