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I have your downloader add-on but it won't download and convert - a message tells me I need an external application to convert videos. How do I get this?
I really have nothing to add to my main quesion.
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hello nickolspeter, video downloadhelper is not provided by mozilla directly but by an independent third-party developer, so we cannot give support for it here.
please refer to the documentation and help resources at http://www.downloadhelper.net/