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CPU maxing out with Google Image search, some other websites

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  • Last reply by kobe

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When I try to use Google Image search or load SBNation website articles, Firefox's CPU usage maxes out and it becomes unresponsive for a good 10 seconds before it has loaded everything. This is a new problem that has popped up within the last few weeks.

I've tried disabling all addons and plugins, removing cookies, clearing cache, downgrading from the beta version to 23 and none seem to make any difference.

When I try to use Google Image search or load SBNation website articles, Firefox's CPU usage maxes out and it becomes unresponsive for a good 10 seconds before it has loaded everything. This is a new problem that has popped up within the last few weeks. I've tried disabling all addons and plugins, removing cookies, clearing cache, downgrading from the beta version to 23 and none seem to make any difference.

Chosen solution

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.

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Chosen Solution

Hello,

Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.

You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).

Then perform these steps:

  • Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
  • In the Firefox options window click the Advanced tab, then select "General".
  • In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
  • Now, restart Firefox and see if the problems persist.

Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:

Did this fix your problems? Please report back to us!

Thank you.