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Downloaded firefox but wizard setup window does not appear

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  • 5 have this problem
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  • Last reply by cor-el

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Using widows vista...dowloaded firefox browser....clicked run...set up wizrd box did not appear....no firefox icon on my desktop

Using widows vista...dowloaded firefox browser....clicked run...set up wizrd box did not appear....no firefox icon on my desktop

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Note: You might want to print these steps or view them in another browser.

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete the Firefox installation folder, which is located in one of these locations, by default:
    • Windows:
      • C:\Program Files\Mozilla Firefox
      • C:\Program Files (x86)\Mozilla Firefox
    • Mac: Delete Firefox from the Applications folder.
    • Linux: If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see Install Firefox on Linux. If you downloaded and installed the binary package from the Firefox download page, simply remove the folder firefox in your home directory.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

I apologize right away, if you have already followed these steps. Just want to make sure. Please report back to see if this helped you!

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It is possible that anti-virus software is interfering with installing Firefox.

Try to disable your anti-virus software temporarily to see if that makes installing Firefox work.