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Back button does not work on any site. Thanks in advance for your help.

  • 3 replies
  • 6 have this problem
  • Last reply by biff441

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On a laptop using XP Pro. SP3. 32bit. Use FireFox 18. I have rebooted Firefox and restarted my laptop many times. This has been a problem since the last FireFox security upgrade. I did notice the back button worked on your support site. Please help me resolve this because it is a real pain in the ass. Thank you.

All Replies (3)

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hi biff441,
could you try the Reset Firefox feature and report back to us?
It will restore Firefox to its initial state while saving your:

  • Bookmarks
  • Browsing history
  • Passwords
  • Cookies
  • Web form auto-fill information

Warning: Any extensions, open tabs, site-specific preferences etc will not be saved.
For more information you can read this article: Refresh Firefox - reset add-ons and settings
Please report back to us for your problem!

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Chosen Solution

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Yes, this solved my issue of my back button not working. After resetting Fire Fox, my back button now works. If anyone has the same issue, please follow the instructions given.

Thank you for your help,


Modified by biff441