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Inbox and Sent messages are gone?

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  • 1 has this problem
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  • Last reply by Vivek
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Montym
Montym

Messages in both inbox and sent messages prior to mid-November of 2011 are gone. I had thousands of messages going back several years, and they're gone. I didn't delete. This is the case for both gmail webmail and for Windows Live. I have no idea what has happened. Is there any way to recover these messages? Thank you

Messages in both inbox and sent messages prior to mid-November of 2011 are gone. I had thousands of messages going back several years, and they're gone. I didn't delete. This is the case for both gmail webmail and for Windows Live. I have no idea what has happened. Is there any way to recover these messages? Thank you

All Replies (1)

Vivek
Vivek

Hi,

Firefox and other browsers can only display the emails. All the content, emails, settings etc. are stored at and received from the remote site/server. If an add-on is being used with Firefox, you can try to check its Options in Tools (Alt + T) > Addons > Extensions. Otherwise you may have to check the mail archives in Gmail and Windows Live sites. You can also check the trash/deleted folders in the respective mail sites for any mails that may have been manually deleted within usually 30 days.

Gmail Help

Gmail Archive

Windows Live Help

For Thunderbird issues please see this.