Firefox crashes on startup
I installed 8.0. I then added Google as a startup tab using the "Pipe" after Yahoo Mail. It was then it starting crashing at startup as it tried to open both tabs. I uninstalled and reinstalled. Still it crashed, but I saw it was now trying to open four tabs: Yahoo, Google, Yahoo, Google. I uninstalled again using Revo Uninstaller Pro and found everything about Firefox I could delete. Reinstalled... same propblem.
All Replies (2)
Not sure what Revo Uninstaller Pro is or whether it was a good idea to use it. (Also I note elsethread trying to use Windows Restore points may not always be helpful)
The Crash report did not produce info I found useful but for the record
- Crash ID 813bff37-db21-47d8-8b04-f05022111115
- Signature wcslen | HostentBlob_WriteNameOrAlias
Have you
- any other recent crash ID s ? if so please paste a couple into your next message
- seen firefox crashes and have you tried safe mode ?
- it may be worth trying a clean reinstall of Firefox, including deleting the Firefox Program files, after obtaining the installer
- as explained in http://kb.mozillazine.org/Standard_diagnostic_%28Firefox%29#Clean_reinstall
- do NOT uninstall firefox profile files when doing that (assuming you still have original files, they may already have been lost)
It is also worth looking at
P.S. sorting out the home page should be relatively trivial, if we can prevent the crashes.
Modified by John99
Anything here in the attached bug report that applies to you?
- Bug 508292 – Topcrash [@ wcslen | HostentBlob_WriteNameOrAlias] under PR_GetHostByName on Turkish sites or in Turkish locale