Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

After upgrading to Firefox 8 on Mac and while in gmail when I click on a msg to open it all I get is an advertisment; not the msg text. Help.

  • 2 replies
  • 10 have this problem
  • 14 views
  • Last reply by CochemDave

more options

Happens when try to open any gmail msg, older saved or new received msgs.

Happens when try to open any gmail msg, older saved or new received msgs.

Chosen solution

I had the same problem and finally noticed it had to do with AdBlock Plus. When Adblock is switched off, the messages were viewed correctly.

How to solve it and stay using AdBlock Plus

Go to "Tools", choose "Add-ons" > "AdBlock Plus Options" > "Filters" > "Update All Subscriptions"

Reload Gmail and your problem will be solved.

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

I had the same problem and finally noticed it had to do with AdBlock Plus. When Adblock is switched off, the messages were viewed correctly.

How to solve it and stay using AdBlock Plus

Go to "Tools", choose "Add-ons" > "AdBlock Plus Options" > "Filters" > "Update All Subscriptions"

Reload Gmail and your problem will be solved.

Modified by hello11

more options

Thanks hello11. That solved the problem. CochemDave