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Hard refresh (Ctrl F5) means constant authentication required dialogue

Posted

I work from behind a corporate network and use Firefox for web development.

Firefox 8 works fine for web browsing but when I use "Ctrl F5" the Authentication Required dialogue comes up for every element on a given web page.

This is obviously not practical for pages with large numbers of images and so on.

The following message appears at the top of the dialogue:

"The proxy moz-proxy://proxy1.netkit.mycompany.gov:6000 is requesting a username and password. The site says: "moz-proxy://proxy1.netkit.mycompany.gov:6000""

If I use just "F5" then Firefox works as normal. I have older versions of Firefox Portable on the same machine that are unaffected by this issue.

I work from behind a corporate network and use Firefox for web development. Firefox 8 works fine for web browsing but when I use "Ctrl F5" the Authentication Required dialogue comes up for every element on a given web page. This is obviously not practical for pages with large numbers of images and so on. The following message appears at the top of the dialogue: "The proxy moz-proxy://proxy1.netkit.mycompany.gov:6000 is requesting a username and password. The site says: "moz-proxy://proxy1.netkit.mycompany.gov:6000"" If I use just "F5" then Firefox works as normal. I have older versions of Firefox Portable on the same machine that are unaffected by this issue.

Modified by perryb

Additional System Details

This happened

Every time Firefox opened

This started when...

After I first installed Firefox 8

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 10.1.1
  • 4.0.60831.0
  • Picasa plugin
  • The plug-in allows you to open and edit files using Microsoft Office applications
  • Office Authorization plug-in for NPAPI browsers
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • DRM Netscape Network Object
  • DRM Store Netscape Plugin
  • Npdsplay dll
  • Adobe Shockwave for Director Netscape plug-in, version 11.0

Application

  • User Agent: Mozilla/5.0 (Windows NT 5.1; rv:8.0) Gecko/20100101 Firefox/8.0

More Information

Application Basics
Name
Firefox
Version
8.0
User Agent
Mozilla/5.0 (Windows NT 5.1; rv:8.0) Gecko/20100101 Firefox/8.0
Profile Directory
Open Containing Folder
Enabled Plugins
about:plugins
Build Configuration
about:buildconfig
Crash Reports
about:crashes
Extensions
Name
Version
Enabled
ID
British English Dictionary
1.19.1
true
en-GB@dictionaries.addons.mozilla.org
ColorZilla
2.6.2.1
true
{6AC85730-7D0F-4de0-B3FA-21142DD85326}
DOM Inspector
2.0.10
true
inspector@mozilla.org
Firebug
1.8.4
true
firebug@software.joehewitt.com
Fox Splitter
2.0.2011090101
true
foxsplitter@piro.sakura.ne.jp
Live HTTP headers
0.17
true
{8f8fe09b-0bd3-4470-bc1b-8cad42b8203a}
Operator
0.9.5.6
true
{95C9A302-8557-4052-91B7-2BB6BA33C885}
User Agent Switcher
0.7.3
true
{e968fc70-8f95-4ab9-9e79-304de2a71ee1}
Wappalyzer
1.17.0
true
wappalyzer@crunchlabz.com
Web Developer
1.1.9
true
{c45c406e-ab73-11d8-be73-000a95be3b12}
YSlow
3.0.4
true
yslow@yahoo-inc.com
FireDiff
1.1.4
false
firediff@johnjbarton.com
IE Tab 2 (FF 3.6+)
3.10.7.2
false
{1BC9BA34-1EED-42ca-A505-6D2F1A935BBB}
Java Quick Starter
1.0
false
jqs@sun.com
Microsoft .NET Framework Assistant
1.1
false
{20a82645-c095-46ed-80e3-08825760534b}
selectbug
0.1a2
false
selectbug@getfirebug.com
Modified Preferences
Name
Value
accessibility.typeaheadfind.casesensitive
1
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.smartBookmarksVersion
2
browser.startup.homepage_override.buildID
20111104165243
browser.startup.homepage_override.mstone
rv:8.0
dom.ipc.plugins.enabled.npietab2.dll
true
extensions.lastAppVersion
8.0
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
network.image.imageBehavior
0
places.database.lastMaintenance
1321282911
places.history.expiration.transient_current_max_pages
32150
places.last_vacuum
1298894482
privacy.cpd.downloads
false
privacy.cpd.history
false
privacy.cpd.sessions
false
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
0
security.warn_viewing_mixed
false
Graphics
Adapter Description
256MB ATI RADEON X600
Vendor ID
1002
Device ID
5b62
Adapter RAM
Unknown
Adapter Drivers
ati2dvag
Driver Version
6.14.10.6542
Driver Date
5-31-2005
Vendor ID (GPU #2)
000d
Device ID (GPU #2)
000d
Adapter RAM (GPU #2)
Unknown
Adapter Drivers (GPU #2)
Unknown
Driver Version (GPU #2)
2.50.2726.0
Driver Date (GPU #2)
9-7-2003
WebGL Renderer
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
GPU Accelerated Windows
0/1. Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.

jasonkhonlaw 0 solutions 1 answers

Helpful Reply

I have the same issue. Tested on Firefox 7 without issue. This is specific to Firefox 8. Occurs on Windows 7 and MAC. Only occurs after hitting CTRL-F5. After refreshing with CTRL-F5 every request within the page requires a re-authentication, so every image on the page trying to load will pop up an authentication box even though you are already authenticated to the site, and even if the image is available publicly and shouldn't even require authentication.

I have the same issue. Tested on Firefox 7 without issue. This is specific to Firefox 8. Occurs on Windows 7 and MAC. Only occurs after hitting CTRL-F5. After refreshing with CTRL-F5 every request within the page requires a re-authentication, so every image on the page trying to load will pop up an authentication box even though you are already authenticated to the site, and even if the image is available publicly and shouldn't even require authentication.
F5 Web 0 solutions 1 answers

Hello I found a bug in FF 8.x, 9. x and 10.x which is the following, when accessed a Web site that requires authentication, I put the login and password and it passes, but if preciono CTRL + F5 to do an update of the site he is only asking for the username and password and not leave more tests screen have to leave FF and reopen. follows the environment data:

Server: Windows 2008 R2/IIS 7/Dot Net 3.5 Season: Windows Vista/Windows 7/FF FF 8.x and 9.x


Proxy is not a problem because I tested without using proxy.

Hello I found a bug in FF 8.x, 9. x and 10.x which is the following, when accessed a Web site that requires authentication, I put the login and password and it passes, but if preciono CTRL + F5 to do an update of the site he is only asking for the username and password and not leave more tests screen have to leave FF and reopen. follows the environment data: Server: Windows 2008 R2/IIS 7/Dot Net 3.5 Season: Windows Vista/Windows 7/FF FF 8.x and 9.x Proxy is not a problem because I tested without using proxy.
romg93 0 solutions 2 answers

Same bug here with Windows XP and FFX 8.0.1. Very annoying... :/

Same bug here with Windows XP and FFX 8.0.1. Very annoying... :/
Oxylatium 71 solutions 563 answers

Does someone has a proxy demo with username/password to test? (it will help) Do you have the type of the proxy? SOCKS proxies?

Does someone has a proxy demo with username/password to test? (it will help) Do you have the type of the proxy? SOCKS proxies?
romg93 0 solutions 2 answers

Hard refresh (Ctrl F5) means constant authentication required dialogue

Same problem with FFX9

Hard refresh (Ctrl F5) means constant authentication required dialogue Same problem with FFX9

Question owner

Looks like there is another thread on this issue:

https://support.mozilla.com/en-US/que.../906119

A response on this thread suggests going to the following link but I could not open it when I tried:

https://developer.mozilla.org/En/Integrated_Authentication

Looks like there is another thread on this issue: [https://support.mozilla.com/en-US/questions/906119] A response on this thread suggests going to the following link but I could not open it when I tried: [https://developer.mozilla.org/En/Integrated_Authentication]

Modified by cor-el

Josef Henryson 0 solutions 1 answers

No solution for me. I downloaded FF 9.01 and went to my dev page (localhost). Filled in the login dialog once and it was all ok. Then CTRL+F5 gives me the login dialog box for every file the page is trying to load. Same as before :-(

No solution for me. I downloaded FF 9.01 and went to my dev page (localhost). Filled in the login dialog once and it was all ok. Then CTRL+F5 gives me the login dialog box for every file the page is trying to load. Same as before :-(
ktopaz 0 solutions 2 answers

same problem here. fedora 15, behind corporate proxy (squid, NTLM auth) updated from 7.0 to 9.0.1 regular refreshes are ok, but hard refresh causes endless authentication pop-ups (1 for each element in the page i believe) when reverting back to Firefox 7.0 problem is gone. super annoying. i can't update until this issue is fixed since i CTRL-f5 100 times a day.. :(

same problem here. fedora 15, behind corporate proxy (squid, NTLM auth) updated from 7.0 to 9.0.1 regular refreshes are ok, but hard refresh causes endless authentication pop-ups (1 for each element in the page i believe) when reverting back to Firefox 7.0 problem is gone. super annoying. i can't update until this issue is fixed since i CTRL-f5 100 times a day.. :(
Oxylatium 71 solutions 563 answers

Are you sure your proxy is not applying bad user agent filtering?

Are you sure your proxy is not applying bad user agent filtering?
ktopaz 0 solutions 2 answers

I manage the proxy and I'm 100% sure of it :)

I manage the proxy and I'm 100% sure of it :)
dplg 0 solutions 3 answers

I'm running firefox on a Mac on a windows based corporate network, I get the same prompt all the time and it's very difficult to find information on the net about this. Can anyone help?

I'm running firefox on a Mac on a windows based corporate network, I get the same prompt all the time and it's very difficult to find information on the net about this. Can anyone help?
dplg 0 solutions 3 answers

For anyone who needs a fix, I have tried about:config (in the address bar), then entering the required domain in the string value of network.automatic-ntlm-auth.trusted-uris, network.negotiate-auth.trusted-uris and network.negotiate-auth.delegation-uris and nothing has changed.

I am told the proxy we are using for the macs does not ask for credentials which is confusing.

For anyone who needs a fix, I have tried about:config (in the address bar), then entering the required domain in the string value of network.automatic-ntlm-auth.trusted-uris, network.negotiate-auth.trusted-uris and network.negotiate-auth.delegation-uris and nothing has changed. I am told the proxy we are using for the macs does not ask for credentials which is confusing.
shadeclan 0 solutions 2 answers

I have the same problem. Tried changing IPv6 and DNS Prefetching as suggested on the Firefox Help page with no results (had to add the network.dns.disablePrefetch key as it was not present)

This is a serious and irritating problem that needs to be addressed.

I have the same problem. Tried changing [https://support.mozilla.org/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can#w_ipv6 IPv6] and [[DNS Prefetching|DNS Prefetching]] as suggested on the [https://support.mozilla.org/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can Firefox Help page] with no results (had to add the network.dns.disablePrefetch key as it was not present) This is a serious and irritating problem that needs to be addressed.
atom33 0 solutions 4 answers

Just upgraded to Firefox 12 and I'm still seeing this issue. It's been 5 months since the original post, and every version of Firefox past 7 has this issue. Has Mozilla officially acknowledged this issue? Can we get some kind of update from them?

Just upgraded to Firefox 12 and I'm still seeing this issue. It's been 5 months since the original post, and every version of Firefox past 7 has this issue. Has Mozilla officially acknowledged this issue? Can we get some kind of update from them?

Modified by atom33

Oxylatium 71 solutions 563 answers
Of course, see https://bugzilla.mozilla.org/show_bug.cgi?id=318253
atom33 0 solutions 4 answers

@Oxylatium

Is that the only bug tracker post? This post seems different than what they are mentioning. I can't speak for everyone, but it sounds like a lot of us only started seeing issues after upgrading from Firefox 7 -> Firefox 8+

@Oxylatium Is that the only bug tracker post? This post seems different than what they are mentioning. I can't speak for everyone, but it sounds like a lot of us only started seeing issues after upgrading from Firefox 7 -> Firefox 8+
Oxylatium 71 solutions 563 answers

Fill yourself another bug report if you think your issue is different. I don't own any proxy server to test, so you're the appropriate person to describe the issue.

Fill yourself another bug report if you think your issue is different. I don't own any proxy server to test, so you're the appropriate person to describe the issue.
atom33 0 solutions 4 answers

Firefox 13 still has this issue, so I just submitted a new bug:

https://bugzilla.mozilla.org/show_bug.cgi?id=762542

Firefox 13 still has this issue, so I just submitted a new bug: https://bugzilla.mozilla.org/show_bug.cgi?id=762542
jplelievre 0 solutions 1 answers

Helpful Reply

Same problem here with Squid 3.1.20 + Ntlm Authentication. I just installed Firefox14b7 and the issue seems to be fixed (no more pop-up showing up)

Can you confirm me that ok for you to with FF14b7?

Same problem here with Squid 3.1.20 + Ntlm Authentication. I just installed Firefox14b7 and the issue seems to be fixed (no more pop-up showing up) Can you confirm me that ok for you to with FF14b7?
atom33 0 solutions 4 answers

@ jplelievre

It appears to be fixed for me as well in FF14b7. Nice find!

@ jplelievre It appears to be fixed for me as well in FF14b7. Nice find!