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Is there a phone # for technical help? Firefox contines to crash after relaoding several times!

  • 2 replies
  • 1 has this problem
  • Last reply by cor-el

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On July 16, 2011, at approx 8:30 p.m. Firefox crashed. I've tried reloading at least 10 times, I continue to get a "Bad Request" Tab as my home page! This has never happened before, but, it has taken up alot of my time and I cannot seem to get the right help. Is there a phone # for technical help?

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Sorry, Mozilla doesn't offer support by telephone.

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Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"