Everytime I log on to the Verizon Wireless website, I get a message statig the Mootools.js has not loaded and it takes me to a watered down Verizon site that won't let me log on. Why?
I don't have the above issue when I log on to Safari, but I have it every time I log on to vzw.com with Firefox.
Thank you for your assistance.
Additional System Details
- Java Plug-In 2 for NPAPI Browsers
- The QuickTime Plugin allows you to view a wide variety of multimedia content in web pages. For more information, visit the QuickTime Web site.
- Shockwave Flash 10.3 r181
- User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:5.0.1) Gecko/20100101 Firefox/5.0.1
message "Mootool.js not loaded"
That script loads from a different domain: cache.vzw.com
If you use an add-on like NoScript that manages scripts by domain, allow that one and try again.
logged on to cache.vzw.com and got same message.
Can you test in a new profile? That will bypass custom settings and add-ons and let us know whether the problem resides in your current profile or is a problem with the Firefox program itself. This article gives the steps: Managing profiles | How to | Firefox Help.
By the way, did this just start when you upgraded to 5.0.1 or did it happen before?
Seems to be working today. May have been an issue with Verizon?
Thank you for your quick responses.