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PDFs cannot open MOV files even though they are present on the server

  • 21 replies
  • 11 have this problem
  • 2 views
  • Last reply by Peyton Todd

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I have a website which loads PDFs to the browser. In each PDF there are icons linked to .MOV video files residing on the same directory as the PDF. On two Win7 PCs I have, they all work, both in Windows Internet Explorer and in Firefox. However, on my XP PC (Firefox 4.0.1), they work only in Windows Internet Explorer. Firefox always complains with the message "Cannot play media <filename> cannot be opened. The file may not be present".

No doubt this has something to do with how I have this installation of Firefox configured. But what?

Thanks for your help.

I have a website which loads PDFs to the browser. In each PDF there are icons linked to .MOV video files residing on the same directory as the PDF. On two Win7 PCs I have, they all work, both in Windows Internet Explorer and in Firefox. However, on my XP PC (Firefox 4.0.1), they work only in Windows Internet Explorer. Firefox always complains with the message "Cannot play media <filename> cannot be opened. The file may not be present". No doubt this has something to do with how I have this installation of Firefox configured. But what? Thanks for your help.

All Replies (1)

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For me, the benefit is that I need to write commentary about each video clip, and PDFs enable me to write the whole document in Microsoft Word with all its many capabilities (automatically built table of contents, footnotes appropriately located and automatically adjusting to text additions, hotlinks to previous sections of the document and to example utterances cited on previous pages, etc.) and simply press a button to convert it all to a PDF (transferring every one of the just-mentioned convenient features along with it).

The downside is that I have lots and lots of video clips, and after-the-fact editing of a PDF is highly limited (no re-flow the the next page, for example). So if I make a change of any magnitude I have to re-link all the videos again, a time-consuming and tedious task since I want many different viewing parameters from their defaults, and there's no place to specify my own defaults (despite repeated requests to their wish list). The best solution I've found, which is not too bad, is keyboard macros provided by AutoHotKey.

Oh, and of course, having to tell my users that they need to have Apple Quicktime, a recent version of Acrobat Reader (not Preview), and use native browsers (IE for windows, Safari for Mac - although Firefox does work for my site in Windows 7 and Vista). But I will have a rather restricted user base - mostly linguists interested in sign language grammar!

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