Where did you install Firefox from? Help Mozilla uncover 3rd party websites that offer problematic Firefox installation by taking part in our campaign. There will be swag, and you'll be featured in our blog if you manage to report at least 10 valid reports!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

many gadgets are not working and I'm getting 'mootools.js not loaded' when trying to link to myverizon.

  • No replies
  • 122 have this problem
more options

Some gadgets work and some don't. I've removed and reinstalled them with same results. When I link to 'myverizon' to view my account, I get the 'mootools.js not loaded' error. This appears on a full page with a small message in the center. When I click ok, it proceeds to the site. When I go to add gadgets and click return home, it goes to igoogle home with nothing else showing. I have to then hit the home button or reload. When I use igoogle in chrome or internet explorer, everything works fine.

Some gadgets work and some don't. I've removed and reinstalled them with same results. When I link to 'myverizon' to view my account, I get the 'mootools.js not loaded' error. This appears on a full page with a small message in the center. When I click ok, it proceeds to the site. When I go to add gadgets and click return home, it goes to igoogle home with nothing else showing. I have to then hit the home button or reload. When I use igoogle in chrome or internet explorer, everything works fine.