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Open letter, FireFox 4 is a mistake!

Posted

I've been a FireFox user since the original Mozilla 0.9something beta, and I have been happy with it.

Until now.

FireFox 4, it seems, was rushed and released long before it was ready. It locks up. Frequently. In all sorts of different circumstances (downloading, browsing, watching video streaming, restoring after a crash, attempting to clear the download list, etc..). More often than not, I have to close it using the Windows Task Manager. It eats memory. Seriously, do you really expect a browser to consume up to and over 1 GB of memory and people to keep using it? The little add-ons are nice, but with the core functions so flawed, they are of little use.

If you google "i hate firefox 4" you get over 16,900,000 results! That's a public relations nightmare for any company! Do the devs here realize or even care about the damage being done now to their reputation? With extreme dissatisfaction numbers like that, they're going to be bleeding market share, if they haven't already! Even as I was typing this, with the Ask a New Question page the only thing I have open, FireFox locked up for a few moments.

After over a decade of using and support FireFox and it's ancestors, I'm going to be giving IE 9 a try.

I've been a FireFox user since the original Mozilla 0.9something beta, and I have been happy with it. Until now. FireFox 4, it seems, was rushed and released long before it was ready. It locks up. Frequently. In all sorts of different circumstances (downloading, browsing, watching video streaming, restoring after a crash, attempting to clear the download list, etc..). More often than not, I have to close it using the Windows Task Manager. It eats memory. Seriously, do you really expect a browser to consume up to and over 1 GB of memory and people to keep using it? The little add-ons are nice, but with the core functions so flawed, they are of little use. If you google "i hate firefox 4" you get over 16,900,000 results! That's a public relations nightmare for any company! Do the devs here realize or even care about the damage being done now to their reputation? With extreme dissatisfaction numbers like that, they're going to be bleeding market share, if they haven't already! Even as I was typing this, with the Ask a New Question page the only thing I have open, FireFox locked up for a few moments. After over a decade of using and support FireFox and it's ancestors, I'm going to be giving IE 9 a try.

Additional System Details

This happened

Not sure how often

This started when...

When I upgraded to FireFox 4

Installed Plug-ins

  • Office Plugin for Netscape Navigator
  • np-mswmp
  • DivX Web Player version 1.5.0.52
  • 6.0.12.448
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape 10.0.1
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Shockwave Flash 10.2 r159
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Next Generation Java Plug-in 1.6.0_24 for Mozilla browsers
  • 4.0.60310.0
  • Office Live Update v1.5
  • Google Update

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; WOW64; rv:2.0) Gecko/20100101 Firefox/4.0

More Information

HP DV6 laptop
Windows 7 SP1, all updates installed
AMD X2 QL-65
4 GB RAM

garthzares 0 solutions 6 answers

I know Firefox is a volunteer based project, and that is the reason I love it. The problems with FF 4 make me really sad as it's pushing me to use another browser. As a non-contributor, I can't really sit here and criticise the FF developers, but as a user I'm likely to vote with my feet and go elsewhere. The problem is that until these problems are fixed, the number of FF users will steadily dwindle, and if the fixes aren't timely enough then the user base will be so small that FF is no longer a mainstream browser.

I know Firefox is a volunteer based project, and that is the reason I love it. The problems with FF 4 make me really sad as it's pushing me to use another browser. As a non-contributor, I can't really sit here and criticise the FF developers, but as a user I'm likely to vote with my feet and go elsewhere. The problem is that until these problems are fixed, the number of FF users will steadily dwindle, and if the fixes aren't timely enough then the user base will be so small that FF is no longer a mainstream browser.
Magyver 0 solutions 6 answers

With 3.6 and Bar Tab I have kept as many as 480 tabs open for my writing and sources and the memory usage runs around 100K to 300K.

I've cut back to 100 tabs in 5.0 and it will run up from 300K to a gig in about 15 minutes. With a new Windows 7 64 bit It gets close to 95% of physical memory, & 95% CPU usage.

The first picture is pretty much the result. The second one speaks for itself.

Can you spell "Memory Hog?

With 3.6 and Bar Tab I have kept as many as 480 tabs open for my writing and sources and the memory usage runs around 100K to 300K. I've cut back to 100 tabs in 5.0 and it will run up from 300K to a gig in about 15 minutes. With a new Windows 7 64 bit It gets close to 95% of physical memory, & 95% CPU usage. The first picture is pretty much the result. The second one speaks for itself. Can you spell "Memory Hog?
Magyver 0 solutions 6 answers

silkphoenix said:

"FYI, Everyone posts answers here are VOLUNTEERS and do not work for Mozilla."

I agree, thanks for helping.

BUT, with regards to this: "I really doubt if anyone from Mozilla will be able to read about your complaints."

"will be able to read about your complaints"? Really? They don't know this forum exists, don't have sense enough to follow user feedback, or don't care?

They could read about our complaints if they want to.

silkphoenix said: "FYI, Everyone posts answers here are VOLUNTEERS and do not work for Mozilla." I agree, thanks for helping. BUT, with regards to this: "I really doubt if anyone from Mozilla will be able to read about your complaints." "will be able to read about your complaints"? Really? They don't know this forum exists, don't have sense enough to follow user feedback, or don't care? They could read about our complaints if they want to.
jira 0 solutions 6 answers

For me the worst thing on FF4 (and FF5) was the screwed font rendering on Windows due to the badly used Direct2D. Sure one can correct it in 'about:config' by disabling Direct2D, but what the Mozilla people thought I cannot gather.

To ship a browser which in default installation renders pages unreadable is really, well, lets say a bad decision ...

For me the worst thing on FF4 (and FF5) was the screwed font rendering on Windows due to the badly used Direct2D. Sure one can correct it in 'about:config' by disabling Direct2D, but what the Mozilla people thought I cannot gather. To ship a browser which in default installation renders pages unreadable is really, well, lets say a bad decision ...

Modified by jira

James
  • Top 25 Contributor
  • Moderator
1600 solutions 11315 answers

jira it is not really Firefox (on Windows) to blame in this case though.

http://forums.mozillazine.org/viewtopic.php?p=10786583#p10786583

That said Firefox 6.0 will be better in having a option to workaround a Microsoft problem.

jira it is not really Firefox (on Windows) to blame in this case though. http://forums.mozillazine.org/viewtopic.php?p=10786583#p10786583 That said Firefox 6.0 will be better in having a option to workaround a Microsoft problem.
frog_belly1 0 solutions 1 answers

Most likely the link to the FBI data collection process is slowing it down.

Most likely the link to the FBI data collection process is slowing it down.