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Silverlight is loaded but not recognized by Firefox. What should i do?

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  • 20 have this problem
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  • Last reply by cor-el

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Accessing a live radio program with Firefox 3.6; website indicates to download Microsoft Silverlight . Downloaded the program but the website continues to require Silverlight. Other browsers play the content without problem

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Does Silverlight work on the test page?

Make sure that you do not block JavaScript

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems


Other things that need attention.
See http://www.mozilla.com/plugincheck/

Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.

  1. Shockwave Flash 10.0 r22
  2. Java Plug-in 1.6.0_13 for Netscape Navigator (DLL Helper)

Update the Flash plugin to the latest version.

Update the Java plugin to the latest version.