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Firefox keeps randomly closing my bookmarks sidebar. Why? (I tried clearing cache/cookies - didn't help.)

  • 5 replies
  • 6 have this problem
  • 5 views
  • Last reply by DeonneK

DeonneK
DeonneK
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I have a Mac running Firefox 3.6.12. A couple days ago it started randomly closing my bookmarks sidebar, and it seems to mostly be when I open a new tab. I tried clearing my cache/cookies, but that didn't help. Any ideas? This is very annoying! Thanks.

I have a Mac running Firefox 3.6.12. A couple days ago it started randomly closing my bookmarks sidebar, and it seems to mostly be when I open a new tab. I tried clearing my cache/cookies, but that didn't help. Any ideas? This is very annoying! Thanks.

All Replies (5)

the-edmeister
the-edmeister
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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

DeonneK
DeonneK Question owner
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I did the continue in safemode bit and it seems to be working. Thank you! But now how do I fix this for good?

the-edmeister
the-edmeister
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Troubleshoot to see which addon is causing that problem.

DeonneK
DeonneK Question owner
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Will do. Where do I find a list of my add-ons?

DeonneK
DeonneK Question owner
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P.S. I fixed it! Turns out it was the all-in-one sidebar that was causing the problem, so I deleted that and so far, all's well. Thanks for your help!