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Firefox crashes at startup in safe mode and new profile

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Firefox will not start without crashing. I have tried safe mode, new profile, and followed the instructions at http://support.mozilla.com/en-US/kb/Firefox+crashes+when+you+open+it

I am not sure what to do next.

Crash ID(s)

bp-34e67aa2-21b8-437c-847a-c3ccf2100728

User Agent

Opera/9.80 (Windows NT 6.1; U; en) Presto/2.5.24 Version/10.54

All Replies (1)

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When I restarted the computer Firefox worked again.

Maybe this should be added to the help documentation.