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when I download Firefox AOL pops up

Posted

I downloaded Firefox. AOL screen came up.

This happened

Every time Firefox opened

== when I downloaded Firefox

I downloaded Firefox. AOL screen came up. == This happened == Every time Firefox opened == when I downloaded Firefox

Chosen solution

Do you have the AOL Toolbar installed in Firefox? Tool > Add-ons > Extensions Are you downloading from the Mozilla site? https://www.mozilla.com/en-US/firefox/personal.html http://www.mozilla.com/en-US/firefox/all.html Do you mean the AOL page opens in a tab when you first open Firefox? Check your home page settings; see: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. ~~red:1.5.0_02 (very, very old)~~; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed. NOTE: Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. At this time, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; at this time, it must be manually downloaded and installed. According to the Java release notes: "Bug Fixes Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes." Source: http://java.sun.com/javase/6/webnotes/6u21.html

Read this answer in context 2

Additional System Details

Installed Plug-ins

  • -npdnu
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Winamp Application Detector
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.1 r53
  • Picasa plugin
  • Windows Presentation Foundation (WPF) plug-in for Mozilla browsers
  • MetaStream 3 Plugin r4
  • Java Plug-in 1.5.0_02 for Netscape Navigator (DLL Helper)
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.8) Gecko/20100722 Firefox/3.6.8 (.NET CLR 3.5.30729)

More Information

When I download Firefox AOL comes up. Can't get to tools bar.

TXGuy 87 solutions 861 answers

Chosen Solution

Do you have the AOL Toolbar installed in Firefox? Tool > Add-ons > Extensions Are you downloading from the Mozilla site? https://www.mozilla.com/en-US/firefox/personal.html http://www.mozilla.com/en-US/firefox/all.html Do you mean the AOL page opens in a tab when you first open Firefox? Check your home page settings; see: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page


Other Issues: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~

Update Java: your ver. ~~red:1.5.0_02 (very, very old)~~; current ver. 1.6.0.20 (important security update 04-15-2010) (Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) (Windows users: Do the manual update; very easy.) ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: Updating Java Do the update with Firefox closed. NOTE: Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. At this time, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; at this time, it must be manually downloaded and installed. According to the Java release notes: "Bug Fixes Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes." Source: http://java.sun.com/javase/6/webnotes/6u21.html

Do you have the AOL Toolbar installed in Firefox? Tool > Add-ons > Extensions Are you downloading from the Mozilla site? https://www.mozilla.com/en-US/firefox/personal.html http://www.mozilla.com/en-US/firefox/all.html Do you mean the AOL page opens in a tab when you first open Firefox? Check your home page settings; see: http://support.mozilla.com/en-US/kb/How+to+set+the+home+page ---------------------------------- <u>'''''Other Issues'''''</u>: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~ <u>'''Update Java'''</u>: your ver. ~~red:1.5.0_02 (very, very old)~~; current ver. 1.6.0.20 (<u>important security update 04-15-2010</u>) (Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 ) ''(Windows users: Do the manual update; very easy.)'' ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/ See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]''' Do the update with Firefox closed. <u>'''NOTE:'''</u> Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. <u>'''''At this time'''''</u>, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; <u>'''''at this time'''''</u>, it must be manually downloaded and installed. According to the Java release notes: ''"'''Bug Fixes''''' ''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html