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Update \ Installation Problems

Posted

Hi Expert,

My home PC is run on Win XP and has a Firefox 3.6 browser along with other browsers. Whenever, an update is automatically downloaded, I get a message that 3.6.x is available but you're not authorised to install. I'm not connected to any network nor have any proxy settings. This happens even when I try to install the download afresh after logging in as administrator. My user rights and other restrictions remain as 'Not Configured'. This does not happens for other installations or browsers.

Please help.

K.Vee.Shanker.


This happened

Every time Firefox opened

== A month back

Hi Expert, My home PC is run on Win XP and has a Firefox 3.6 browser along with other browsers. Whenever, an update is automatically downloaded, I get a message that 3.6.x is available but you're not authorised to install. I'm not connected to any network nor have any proxy settings. This happens even when I try to install the download afresh after logging in as administrator. My user rights and other restrictions remain as 'Not Configured'. This does not happens for other installations or browsers. Please help. K.Vee.Shanker. == This happened == Every time Firefox opened == A month back

Additional System Details

Installed Plug-ins

  • -Office Plugin for Netscape Navigator
  • Adobe PDF Plug-In For Firefox and Netscape
  • Default Plug-in
  • 6.0.12.732
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • RealJukebox Netscape Plugin
  • Google Update
  • Shockwave Flash 10.1 r53
  • RealPlayer(tm) HTML5VideoShim Plug-In
  • Next Generation Java Plug-in 1.6.0_16 for Mozilla browsers
  • Npdsplay dll
  • DRM Store Netscape Plugin
  • DRM Netscape Network Object

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

FirefoxETP 1.0.9,FoxTab 1.3, Fireshot 0.80, Java Consoles (upto 6.0.16), Personas 1.5.3, RP browser Record 1.1.3, Webmynd Sidebar 0.9.4, WOT 503, Colorful Tabs 4.6.

Bocko 3 solutions 30 answers

Do you have multiple user account on your computer?

Do you have multiple user account on your computer?