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The website 'www.facebook.com' is just a white page?

Posted

Once logged in to facebook (www.facebook.com) I am taken to http://www.facebook.com/home.php? and this website works. However if i go to click facebook in my favourites the page turns white. This also happens if i click on my profile. It seems that any website liked to 'www.facebook.com', for example www.facebook.com/USERNAME, comes up with a white page.

URL of affected sites

http://www.facebook.com

Once logged in to facebook (www.facebook.com) I am taken to http://www.facebook.com/home.php? and this website works. However if i go to click facebook in my favourites the page turns white. This also happens if i click on my profile. It seems that any website liked to 'www.facebook.com', for example www.facebook.com/USERNAME, comes up with a white page. == URL of affected sites == http://www.facebook.com

Additional System Details

Installed Plug-ins

  • -NPRuntime Script Plug-in Library for Java(TM) Deploy
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Delivery Network Acceleration by BitTorrent™
  • Provides additional functionality on Facebook. See our web site for details.
  • Shockwave Flash 10.1 r53
  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • iTunes Detector Plug-in
  • DivX Web Player version 2.0.2.39
  • GEPlugin
  • 4.0.50524.0
  • Office Live Update v1.3
  • NPWLPG
  • Google Update
  • Java(TM) Platform SE binary
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-GB; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 (.NET CLR 3.5.30729)

More Information

Application Basics
Name
Firefox
Version
3.6.7
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Ask Toolbar
3.5.1.110
true
toolbar@ask.com
DNA
1.0.0.1
true
Java Console
6.0.13
true
Java Console
6.0.20
true
Microsoft .NET Framework Assistant
1.1
true
{20a82645-c095-46ed-80e3-08825760534b}
Modified Preferences
Name
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accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.importBookmarksHTML
false
browser.places.importDefaults
false
browser.places.leftPaneFolderId
-1
browser.places.migratePostDataAnnotations
false
browser.places.smartBookmarksVersion
2
browser.places.updateRecentTagsUri
false
browser.startup.homepage
http://go.microsoft.com/fwlink/?LinkId=69157
browser.startup.homepage_override.mstone
rv:1.9.2.7
extensions.lastAppVersion
3.6.7
general.useragent.extra.microsoftdotnet
(.NET CLR 3.5.30729)
network.cookie.prefsMigrated
true
print.print_printer
HP PSC 750
print.printer_HP_PSC_750.print_bgcolor
false
print.printer_HP_PSC_750.print_bgimages
false
print.printer_HP_PSC_750.print_command
print.printer_HP_PSC_750.print_downloadfonts
false
print.printer_HP_PSC_750.print_edge_bottom
0
print.printer_HP_PSC_750.print_edge_left
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print.printer_HP_PSC_750.print_edge_top
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print.printer_HP_PSC_750.print_evenpages
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print.printer_HP_PSC_750.print_footercenter
print.printer_HP_PSC_750.print_footerleft
&PT
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&D
print.printer_HP_PSC_750.print_headercenter
print.printer_HP_PSC_750.print_headerleft
&T
print.printer_HP_PSC_750.print_headerright
&U
print.printer_HP_PSC_750.print_in_color
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print.printer_HP_PSC_750.print_margin_bottom
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print.printer_HP_PSC_750.print_margin_left
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print.printer_HP_PSC_750.print_oddpages
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print.printer_HP_PSC_750.print_orientation
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print.printer_HP_PSC_750.print_pagedelay
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print.printer_HP_PSC_750.print_paper_data
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print.printer_HP_PSC_750.print_paper_height
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print.printer_HP_PSC_750.print_paper_size_type
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print.printer_HP_PSC_750.print_paper_size_unit
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print.printer_HP_PSC_750.print_reversed
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print.printer_HP_PSC_750.print_scaling
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print.printer_HP_PSC_750.print_shrink_to_fit
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print.printer_HP_PSC_750.print_to_file
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print.printer_HP_PSC_750.print_unwriteable_margin_right
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privacy.sanitize.migrateFx3Prefs
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privacy.sanitize.timeSpan
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security.warn_viewing_mixed
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Moses
  • Moderator
459 solutions 3607 answers

Try clearing your cache and cookies.

  1. Open the Tools menu, then select Clear Recent History... .
  2. In the Time Range to clear: drop-down, select Everything.
  3. Click the arrow next to Details to display the list of items that can be cleared.
  4. Select both Cookies and Cache.
  5. Click Clear Now .
Try clearing your cache and cookies. # Open the Tools menu, then select Clear Recent History... . # In the '''Time Range to clear:''' drop-down, select '''Everything'''. # Click the arrow next to '''Details''' to display the list of items that can be cleared. # Select both '''Cookies''' and '''Cache'''. # Click Clear Now .

Helpful Reply

This didn't work... i've tried the same issue in internet explorer and facebook works. So it must be something to do with firefox?

This didn't work... i've tried the same issue in internet explorer and facebook works. So it must be something to do with firefox?

Question owner

Here's a picture of what facebook looks like once i've logged in and clicked on 'www.facebook.com' on my favourites.

Here's a picture of what facebook looks like once i've logged in and clicked on 'www.facebook.com' on my favourites.

Question owner

These methods don't work!! we need a fix ASAP mozilla :\

These methods don't work!! we need a fix ASAP mozilla :\

Helpful Reply

Happened as soon as i updated is affecting everyone in my office.

Happened as soon as i updated is affecting everyone in my office.

Question owner

Yesterday I had no problems with Facebook. The only difference between yesterday and today is that I switched from Firefox 3.6.6. to 3.6.7

Clearing the cache and cookies works only until I log in Facebook. When I log out and try to log in again it's a white page.

Yesterday I had no problems with Facebook. The only difference between yesterday and today is that I switched from Firefox 3.6.6. to 3.6.7 Clearing the cache and cookies works only until I log in Facebook. When I log out and try to log in again it's a white page.

Question owner

I have found changing URL to https:// Kinda fixes it you have to keep adding S

or touch.facebook.com works as a temporary solution

I have found changing URL to https:// Kinda fixes it you have to keep adding S or touch.facebook.com works as a temporary solution

Question owner

Thanks, Nick, changing to https works, but yeah, you have to do it every time you click on something...annoying but better than nothing.

Wonder what the underlying problem is...

Thanks, Nick, changing to https works, but yeah, you have to do it every time you click on something...annoying but better than nothing. Wonder what the underlying problem is...

Question owner

Firefox 3.6.7 doesn't work with Facebook (blank page+ hourglass)

No effect by clearing Cookies and Cache.

Firefox 3.6.7 doesn't work with Facebook (blank page+ hourglass) No effect by clearing Cookies and Cache.

Question owner

I hope this will be fixed soon!

I hope this will be fixed soon!

Question owner

SAME ISSUE, WHITE PAGE, WHAT IS THE PROBLEM... IRIRTATING, HAVE TRIED UNINSTALLED AND INSTALLED STILL THE SAME...WORKS WELL WITH IE....

SAME ISSUE, WHITE PAGE, WHAT IS THE PROBLEM... IRIRTATING, HAVE TRIED UNINSTALLED AND INSTALLED STILL THE SAME...WORKS WELL WITH IE....

Question owner

one more with the same problem.....

can we reverse to previous 3.6 version?

one more with the same problem..... can we reverse to previous 3.6 version?

Question owner

i have the same problem too.

i have the same problem too.

Question owner

tazh problem on a site http://int7.darkorbit.bigpoint.com/indexInternal.es?action=internalHandel a page is all white

Question owner

Same problem here. Clearing Cache'n'Cookies helps for one session.

Seems to be better than using httpS-workaround, since that one only opens the page explicitly changed. As soon as you click some link, you get a blank page again.

Same problem here. Clearing Cache'n'Cookies helps for one session. Seems to be better than using httpS-workaround, since that one only opens the page explicitly changed. As soon as you click some link, you get a blank page again.

Question owner

Firefox version: 3.6.7 Operating system: Mac 0S X 10.5.8 My problem is similar but with the difference that something does show up just not as it should. All other browsers work with the exception of Firefox. This is how most of the sites I navigate look like.

Any ideas?

Thank you, Silvia

Firefox version: 3.6.7 Operating system: Mac 0S X 10.5.8 My problem is similar but with the difference that something does show up just not as it should. All other browsers work with the exception of Firefox. This is how most of the sites I navigate look like. Any ideas? Thank you, Silvia

Question owner

And did not you think that possibly simply zablokuvali him?

And did not you think that possibly simply zablokuvali him?

Question owner

Same problem. Please resolve it asap!

Same problem. Please resolve it asap!

Question owner

Same here, FF3.6.7. Win7

Same here, FF3.6.7. Win7

Question owner

I can not understand how to deblock it I am sorry if who knows say?

I can not understand how to deblock it I am sorry if who knows say?