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When trying to watch videos on YouTube and other sites the video screen is completely green.

  • 3 replies
  • 197 have this problem
  • 59 views
  • Last reply by maxplouf

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When trying to watch videos on various websites including YouTube, the video screen is completely green. I can hear the audio, but no visual. This does not happen with every video, but it is fairly common for me. When I try to watch the same videos with Internet Explorer they work fine. Anyone have any ideas? Thanks in advance!

This happened

Every time Firefox opened

== Last week

When trying to watch videos on various websites including YouTube, the video screen is completely green. I can hear the audio, but no visual. This does not happen with every video, but it is fairly common for me. When I try to watch the same videos with Internet Explorer they work fine. Anyone have any ideas? Thanks in advance! == This happened == Every time Firefox opened == Last week

Chosen solution

Try to disable the hardware acceleration in the Flash Player.

Flash "Display settings" window: http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

Read this answer in context 👍 21

All Replies (3)

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Chosen Solution

Try to disable the hardware acceleration in the Flash Player.

Flash "Display settings" window: http://www.macromedia.com/support/documentation/en/flashplayer/help/help01.html

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I had a different problem, I was getting video driver errors constantly when watching videos, but only on YouTube. I changed this setting and it fixed it. But I had to go to another site that had flash videos to do it, when I tried it on YouTube (1) my driver kept crashing and (2) 'Settings' on the right-click menu was GRAYED OUT and couldn't be clicked.

This problem was really getting annoying and all the other things I tried didn't work. I also posted my problem here a couple of days ago but now I can't find it, and have no idea what happened to it. It's really hard to find what you need here.

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Hi,

I am having a pb similar to Capain Jeff but with internet explorer. On a website to watch news with video streaming, after the ads are displayed the flash player bugs and the browser stopps and the screen goes grey if i keep clicking.

I had he same green screen on youtube but fixed it thanks to the 1st post from cor-el.

thanks