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My bank's online bill-pay option suddenly stopped working after a recent Firefox update.

Firefox Web compatibility
jbr replied 1 month ago
wr.nyc
wr.nyc

My bank's online bill-pay option suddenly stopped working (after years of no problems). The bank's help desk said that many Firefox users are having the same problem after a recent Firefox update. So I had to switch to a different browser to pay my rent. PLease provide a fix. Thanks.

My bank's online bill-pay option suddenly stopped working (after years of no problems). The bank's help desk said that many Firefox users are having the same problem after a recent Firefox update. So I had to switch to a different browser to pay my rent. PLease provide a fix. Thanks.

All Replies (1)

jbr
jbr
  • Top 10 Contributor

You might need to provide the URL, or submit the issue via "Report Broken Site" functionality in the browser menu.

Most likely this is a block from the bank's vendor (Akamai/Edgesuite), and it will go away in a few days. It's something they have to sort out. (The magic phrase when speaking to a bank representative is "adding unrecognized device" and similar.)

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