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Problem with ebay on PC since downloading app on my android phone

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  • Last reply by SuMo Bot
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I recently downloaded the ebay app onto my Android phone. Since doing so, when I go to my ebay account on my PC, I cannot put items in My Cart nor can I BUY NOW. The selector arrow does not change to a Hand icon. Everything works as it should on my phone. Contacted ebay support which attempted to correct by having me clear browsing history with no success. They informed me that it was a problem with my browser (Firefox). Any info or suggestions would be well appreciated.

I recently downloaded the ebay app onto my Android phone. Since doing so, when I go to my ebay account on my PC, I cannot put items in My Cart nor can I BUY NOW. The selector arrow does not change to a Hand icon. Everything works as it should on my phone. Contacted ebay support which attempted to correct by having me clear browsing history with no success. They informed me that it was a problem with my browser (Firefox). Any info or suggestions would be well appreciated.

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Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you try clearing the browser cache? https://support.mozilla.org/en-US/kb/how-clear-firefox-cache#

Windows home or pro and what security software are you running besides MS Defender?

You can also boot windows to safe mode with networking and try again.

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