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outdated primary email

James replied
arris76

The primary email that I have For my account is no longer active. I can't use that to sign in. Then email is [edited] @reagan.com. I do have a secondary email. it is [edited] @protonmail.com. Your system wants to demand that I use that primary email address. I can't do that. Can you help me?

The primary email that I have For my account is no longer active. I can't use that to sign in. Then email is [edited] @reagan.com. I do have a secondary email. it is [edited] @protonmail.com. Your system wants to demand that I use that primary email address. I can't do that. Can you help me?

Modified by James

All Replies (2)

that email is [edited] @protonmail.com

Modified by James

If this is about your Mozilla Account then you can try using https://support.mozilla.org/en-US/questions/new/mozilla-account/form for help.

Also this is a public community support forum so you should not be posting private information in public like your emails.