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Access denied to Xero software

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  • Last reply by jonzn4SUSE

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Firefox is not letting me access Xero.com which is my primary use of working with clients.

The message I get is

Access Denied You don't have permission to access "http://go.xero.com/app/!hQMY2/dashboard" on this server.

Reference #18.d0a31002.1746167983.29947563

https://errors.edgesuite.net/18.d0a31002.1746167983.29947563

Is there anything I need to do to allow go.xero.com be used.

Firefox is not letting me access Xero.com which is my primary use of working with clients. The message I get is Access Denied You don't have permission to access "http://go.xero.com/app/!hQMY2/dashboard" on this server. Reference #18.d0a31002.1746167983.29947563 https://errors.edgesuite.net/18.d0a31002.1746167983.29947563 Is there anything I need to do to allow go.xero.com be used.

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hugo9 said

Firefox is not letting me access Xero.com

What does that mean? Is your issue getting to the site or trying to login? Show the issue. What OS? What version of Firefox?

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Just for S&Gs I signed up and was able to access the site. see screenshot

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