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Google Sheets- BlackScreen

  • 1 reply
  • 1 has this problem
  • 189 views
  • Last reply by SuMo Bot
  • Archived

Jennifer
Jennifer

Good morning! Every time I open a Google Sheet, it only displays a black screen. According to what I found online, this issue is more likely related to my browser rather than the sheet itself. Can you please help. Thank you!

Good morning! Every time I open a Google Sheet, it only displays a black screen. According to what I found online, this issue is more likely related to my browser rather than the sheet itself. Can you please help. Thank you!
Attached screenshots

All Replies (1)

SuMo Bot
SuMo Bot

What OS? What version of Firefox? Can we access the same sheet? Do you have the same issue with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf I have no issues with the sample google sheet doc. see screenshot