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After Update: Bookmark Backup won't open Choose File Window

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Firefox updated last night/this morning. Bookmarks all gone. I find the backup data. My profiles don't have any data for some reason. I manage bookmarks, go to choose a file to restore and nothing happens. None of the other options work either. I tried to add info about my system/version here but it reset this request and said it couldn't find any troubleshooting data. Probably because I have none. Please help. Why won't it let me do anything.

Firefox updated last night/this morning. Bookmarks all gone. I find the backup data. My profiles don't have any data for some reason. I manage bookmarks, go to choose a file to restore and nothing happens. None of the other options work either. I tried to add info about my system/version here but it reset this request and said it couldn't find any troubleshooting data. Probably because I have none. Please help. Why won't it let me do anything.

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