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Page not displaying correctly after Firefox update

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  • 2 views
  • Last reply by wlgary

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After one of the updates in March qrz.com is no longer displaying correctly. This was working before. When you lookup callsign W5WLG with Chrome you will see flags of different countries under the bold title W5WLG. This used to work fine on Firefox until about 2 updates ago. See the attached screenshots.

thanks wayne

After one of the updates in March qrz.com is no longer displaying correctly. This was working before. When you lookup callsign W5WLG with Chrome you will see flags of different countries under the bold title W5WLG. This used to work fine on Firefox until about 2 updates ago. See the attached screenshots. thanks wayne
Attached screenshots

Chosen solution

1. Clear Cache and Cookies

Clearing your browser's cache and cookies can help resolve display issues:

   Click on the menu button (three horizontal lines) in the upper right corner.
   Go to Settings.
   Select Privacy & Security.
   Under the Cookies and Site Data section, click on Clear Data.
   Check both options and click Clear.

2. Disable Extensions

Browser extensions can sometimes interfere with how websites are displayed. Try disabling all extensions:

   Click on the menu button and go to Add-ons and Themes.
   In the Extensions tab, disable all extensions by toggling them off.
   Restart Firefox and check if QRZ.com displays correctly.

3. Check for Updates

Make sure you are using the latest version of Firefox:

   Click on the menu button, go to Help, and select About Firefox.
   Firefox will check for updates and install them if available.

4. Disable Hardware Acceleration

Disabling hardware acceleration can sometimes improve performance and resolve display issues:

   Click on the menu button and go to Settings.
   Scroll down to the Performance section.
   Uncheck the box for Use recommended performance settings.
   Uncheck Use hardware acceleration when available.

5. Test in Safe Mode

Running Firefox in Safe Mode can help determine if the issue is caused by settings or extensions:

   Click on the menu button, go to Help, and select Troubleshoot Mode.
   Click on Restart when prompted.
   In the Troubleshoot Mode, check if QRZ.com displays correctly.

6. Check Site Permissions

Make sure that QRZ.com is not being blocked by any permissions:

   Click on the padlock icon in the address bar when on the QRZ.com page.
   Check the permissions and ensure that nothing is being blocked that could affect the display.

7. Create a New Profile

Creating a new Firefox profile can help determine if the issue is profile-specific:

   Type about:profiles in the address bar and press Enter.
   Click on Create a New Profile, follow the prompts, and then launch the new profile.
   Visit QRZ.com in the new profile to see if the issue persists.

8. Check for Malware

Run a full system scan using your antivirus software to check for any malware that might be affecting your browser's performance. 9. Reinstall Firefox

If none of the above solutions work, consider uninstalling and then reinstalling Firefox. Make sure to back up your bookmarks and any important data before doing so.

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All Replies (2)

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Chosen Solution

1. Clear Cache and Cookies

Clearing your browser's cache and cookies can help resolve display issues:

   Click on the menu button (three horizontal lines) in the upper right corner.
   Go to Settings.
   Select Privacy & Security.
   Under the Cookies and Site Data section, click on Clear Data.
   Check both options and click Clear.

2. Disable Extensions

Browser extensions can sometimes interfere with how websites are displayed. Try disabling all extensions:

   Click on the menu button and go to Add-ons and Themes.
   In the Extensions tab, disable all extensions by toggling them off.
   Restart Firefox and check if QRZ.com displays correctly.

3. Check for Updates

Make sure you are using the latest version of Firefox:

   Click on the menu button, go to Help, and select About Firefox.
   Firefox will check for updates and install them if available.

4. Disable Hardware Acceleration

Disabling hardware acceleration can sometimes improve performance and resolve display issues:

   Click on the menu button and go to Settings.
   Scroll down to the Performance section.
   Uncheck the box for Use recommended performance settings.
   Uncheck Use hardware acceleration when available.

5. Test in Safe Mode

Running Firefox in Safe Mode can help determine if the issue is caused by settings or extensions:

   Click on the menu button, go to Help, and select Troubleshoot Mode.
   Click on Restart when prompted.
   In the Troubleshoot Mode, check if QRZ.com displays correctly.

6. Check Site Permissions

Make sure that QRZ.com is not being blocked by any permissions:

   Click on the padlock icon in the address bar when on the QRZ.com page.
   Check the permissions and ensure that nothing is being blocked that could affect the display.

7. Create a New Profile

Creating a new Firefox profile can help determine if the issue is profile-specific:

   Type about:profiles in the address bar and press Enter.
   Click on Create a New Profile, follow the prompts, and then launch the new profile.
   Visit QRZ.com in the new profile to see if the issue persists.

8. Check for Malware

Run a full system scan using your antivirus software to check for any malware that might be affecting your browser's performance. 9. Reinstall Firefox

If none of the above solutions work, consider uninstalling and then reinstalling Firefox. Make sure to back up your bookmarks and any important data before doing so.

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Disabling extension for Malwarebytes solved the problem.

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