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a few mails are missing from inbox on Thunderbird 128.1.0esr (32-bit)

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I have a user/colleague who suddenly missed a few mails from inbox on Thunderbird 128.1.0esr (32-bit).

We already tried "repair folder (Rebuild Summary File Index) and that range of emails are not visible.

What other process we can execute to make visible those missing emails?

Thank you,

Emerson

I have a user/colleague who suddenly missed a few mails from inbox on Thunderbird 128.1.0esr (32-bit). We already tried "repair folder (Rebuild Summary File Index) and that range of emails are not visible. What other process we can execute to make visible those missing emails? Thank you, Emerson
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