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Firefox home content doesn't show

  • 2 replies
  • 1 has this problem
  • 125 views
  • Last reply by Abdallh kritm
  • Solved

The home content suddenly doesn't show anything, I tried to reinstall the Firefox and go troubleshooting mode but it didn't help.

The home content suddenly doesn't show anything, I tried to reinstall the Firefox and go troubleshooting mode but it didn't help.
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Chosen solution

You can try "Clear the startup cache..." via the "Help -> More Troubleshooting Information" (about:support) page.

Try to rename/remove compatibility.ini in the Firefox profile folder with Firefox closed to force Firefox to reinitialize the profile.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

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All Replies (2)

Chosen Solution

You can try "Clear the startup cache..." via the "Help -> More Troubleshooting Information" (about:support) page.

Try to rename/remove compatibility.ini in the Firefox profile folder with Firefox closed to force Firefox to reinitialize the profile.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

removing profile ini with files fixed the problem