On Monday September 25th from 10PM EDT - 12AM EDT (2AM UTC - 4AM UTC on September 26th), we will be performing system maintenance on the Firefox Accounts databases for two hours. During the maintenance window, there will be brief periods of a few minutes where users will not be able to login to their accounts. Please try again at a later time.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

New update has numerous faults.

more options

For years I have used Firefox and every update has been seemless. This one is terrible!!

Every time I click to open a new tab, it opens a new page Every time I try to change tabs from previous to the update, it will not change. I am stuck on that tab Every time a new page is created I cannot open it because it has a "block pop up windows" and this is a setting that I did not change. I have had to turn off all blocking just to be able to change my password, to be able to typoe here.

You have basically stopped my studies until this can be rectified and I doubt anyone will repond to this message

For years I have used Firefox and every update has been seemless. This one is terrible!! Every time I click to open a new tab, it opens a new page Every time I try to change tabs from previous to the update, it will not change. I am stuck on that tab Every time a new page is created I cannot open it because it has a "block pop up windows" and this is a setting that I did not change. I have had to turn off all blocking just to be able to change my password, to be able to typoe here. You have basically stopped my studies until this can be rectified and I doubt anyone will repond to this message

All Replies (2)

more options

I'm not sure what you mean with "Every time I click to open a new tab, it opens a new page" and "Every time I try to change tabs from previous to the update, it will not change". In case of the former, where do you click to open this new tab? Is this about opening a link or bookmark or about clicking the new tab '+' button ?

In case of the latter, are you trying to reload a tab to update (i.e. click the Reload button)?

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Helpful?

more options

Hi there, The automated update of Firefox caused a great deal of anxiety and it appears that I can no longer trust Firefox to get it right.  In the end I was able to fix the problem by shutting down my computer and restarting it - SEVERAL TIMES over.  Even the process of restarting my computer stopped working properly and the restart would freeze.  What ever Mozilla did, it was detrimental to my computer.  The process of restarting the computer several times seemed to fix the problems, it should never have happened!!

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.