Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I can't get any websites to load on Firefox.

  • 1 reply
  • 0 have this problem
  • 7 views
  • Last reply by cor-el

more options

Although the browser opens there is no response to any bookmarks or website addresses.

Although the browser opens there is no response to any bookmarks or website addresses.

All Replies (1)

more options

Did you recently uninstall an application that was using Visual C+ runtime components?

You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

See "Visual Studio 2015, 2017, 2019, and 2022":

You may also have to install the Visual Studio 2013 Redistributable Package. You need to reboot the computer.