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FF crashes and hangs Gnome GUI too Ubuntu 22 FF 110

  • 2 replies
  • 0 have this problem
  • 56 views
  • Last reply by jon109

jon109
jon109
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Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also updated a few days back) Have to do a hard power off & restart

Crash report submitted bp-37f84164-6125-4ae1-9e55-8a8200230225. Started happening about once a day over last few days possibly since 110 FF update (Ub kernel was also updated a few days back) Have to do a hard power off & restart

Chosen solution

Okay, time to test the issue. Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Are you in X11 or Wayland? You can also test in KDE or another desktop of your choice.


Operating System: openSUSE Tumbleweed 20230223 KDE Plasma Version: 5.27.0 KDE Frameworks Version: 5.103.0 Qt Version: 5.15.8 Kernel Version: 6.1.12-1-default (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Xeon® CPU E3-1535M v6 @ 3.10GHz Memory: 62.2 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics P630 Product Name: HP ZBook 17 G4

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jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Chosen Solution

Okay, time to test the issue. Try downloading Firefox from Mozilla. Download, unzip, and run firefox-bin from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Did you try with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf Are you in X11 or Wayland? You can also test in KDE or another desktop of your choice.


Operating System: openSUSE Tumbleweed 20230223 KDE Plasma Version: 5.27.0 KDE Frameworks Version: 5.103.0 Qt Version: 5.15.8 Kernel Version: 6.1.12-1-default (64-bit) Graphics Platform: X11 Processors: 8 × Intel® Xeon® CPU E3-1535M v6 @ 3.10GHz Memory: 62.2 GiB of RAM Graphics Processor: Mesa Intel® HD Graphics P630 Product Name: HP ZBook 17 G4

jon109
jon109 Question owner
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marked as solved I have just being using the Mozilla FF in place of the Ubuntu Snap version, and no issues. The Mozilla FF updates itsself, so dont need Snap to do that - so will be staying with Mozilla FF.

Modified by jon109