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browser keeps crashing

  • 7 replies
  • 6 have this problem
  • 96 views
  • Last reply by Hogslice

oscar7
oscar7
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Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins. I've sent the reports but I have not see a patch to fix the issues. Please help otherwise I have to go to another browser.

Here are the links to the sites I work online that keep crashing on the Firefox browser: https://acu.empirepro.com/AcumaticaERP/Frames/Login.aspx?ReturnUrl=%2fAcumaticaERP%2f https://outlook.office365.com/mail/inbox https://teams.microsoft.com/_#/conversations/19:175319c1-ef69-4f40-a21d-173c9a0afbad_8a69628f-f70f-4696-ae5e-430740483a19@unq.gbl.spaces?ctx=chat

Thanks, Oscar G.

Hi, HELP!! My browser keeps crashing on sites that I use on a daily. I use office 365 outlook, and teams. Its been getting worse and worse like crashes every 15-20 mins. I've sent the reports but I have not see a patch to fix the issues. Please help otherwise I have to go to another browser. Here are the links to the sites I work online that keep crashing on the Firefox browser: https://acu.empirepro.com/AcumaticaERP/Frames/Login.aspx?ReturnUrl=%2fAcumaticaERP%2f https://outlook.office365.com/mail/inbox https://teams.microsoft.com/_#/conversations/19:175319c1-ef69-4f40-a21d-173c9a0afbad_8a69628f-f70f-4696-ae5e-430740483a19@unq.gbl.spaces?ctx=chat Thanks, Oscar G.
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Modified by oscar7

All Replies (7)

oscar7
oscar7 Question owner
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Please help.

Modified by oscar7

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TyDraniu
TyDraniu
  • Top 25 Contributor
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Please follow the steps below to provide us crash IDs to help us learn more about your crash.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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oscar7
oscar7 Question owner
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Report ID Date Submitted bp-00ace11e-6a7a-4797-b706-b1cd00230130 1/30/23, 10:04 AM View bp-429956c2-a9e5-4e01-9c68-04c960230130 1/30/23, 10:03 AM View bp-42c58752-e751-43e6-8037-eee830230130 1/30/23, 9:49 AM View bp-29a21475-d90d-4803-b592-2be210230127 1/27/23, 11:37 AM View bp-7c66b4c8-9603-4cf6-b19f-00f0e0230127 1/27/23, 11:00 AM View

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oscar7
oscar7 Question owner
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Hey Guys my browser keeps crashing??? I sent you crash reports. What is the problem?

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oscar7
oscar7 Question owner
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Your browser keeps on crashing on me. What is going on? This is terrible!!

Report ID Date Submitted bp-1976e23a-9dc2-43dc-a8d2-04e1b0230310 3/10/23, 11:44 AM View bp-3614f4d4-41f0-46ad-9eec-3a0dd0230310 3/10/23, 11:30 AM View bp-c343a0dd-224d-48ef-8472-9e6270230310 3/10/23, 11:28 AM View bp-7780e553-10ba-438a-9f61-41eba0230310 3/10/23, 9:38 AM View bp-870c5f08-608d-470b-9b5f-92dbe0230220 2/20/23, 9:38 AM View bp-e902b81f-6015-4d03-8c6e-f1ede0230216 2/16/23, 9:30 AM View

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Hogslice
Hogslice
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bp-eeb9ae2f-9a65-4894-8268-b78bd0230320 3/20/2023, 3:52 PM View bp-ce963d45-2878-4e83-89c2-866790230320 3/20/2023, 3:52 PM View bp-85f9cf55-d83a-4cb0-a9fd-1fdf60230320 3/20/2023, 3:52 PM View bp-5b7ec1ed-5cc1-4b06-a4d7-3b19b0230320 3/20/2023, 3:52 PM View bp-5c2ea114-acad-4550-9690-4bdf00230320

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Hogslice
Hogslice
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I get nearly daily crashes. bp-eeb9ae2f-9a65-4894-8268-b78bd0230320 3/20/2023, 3:52 PM View bp-ce963d45-2878-4e83-89c2-866790230320 3/20/2023, 3:52 PM View bp-85f9cf55-d83a-4cb0-a9fd-1fdf60230320 3/20/2023, 3:52 PM View bp-5b7ec1ed-5cc1-4b06-a4d7-3b19b0230320 3/20/2023, 3:52 PM View bp-5c2ea114-acad-4550-9690-4bdf00230320

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