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Lost all saved logins and after going through and selecting save on all my most commonly used websites, the saved login in preferences is blank

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I made the mistake of clicking update when the message said that I had not updated Firefox in a while. After the update, all saved login/passwords were gone. I never had a Firefox account so I couldn't sync. So this time I created one and have been going through and putting in my logins and passwords and selecting Save whenever I am given the option. But, when I go into preferences/privacy to view the saved logins, it is blank and says I don't have any saved logins....What is going on?

I made the mistake of clicking update when the message said that I had not updated Firefox in a while. After the update, all saved login/passwords were gone. I never had a Firefox account so I couldn't sync. So this time I created one and have been going through and putting in my logins and passwords and selecting Save whenever I am given the option. But, when I go into preferences/privacy to view the saved logins, it is blank and says I don't have any saved logins....What is going on?