Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Picture-in-picture is not working

  • 2 replies
  • 0 have this problem
  • 10 views
  • Last reply by cmm225

more options

I am using firefox on a Macbook pro M1 using Ventura. The picture-in-picture feature is not working. When I click on the popup button for p-i-p, it only pauses the video, it does not start the picture-in-picture.

I've uploaded a .gif of me clicking on the button in YouTube.

I am using firefox on a Macbook pro M1 using Ventura. The picture-in-picture feature is not working. When I click on the popup button for p-i-p, it only pauses the video, it does not start the picture-in-picture. I've uploaded a .gif of me clicking on the button in YouTube.
Attached screenshots

All Replies (2)

more options

Thanks for the gif! Did you test with Firefox in Safe Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode I'm on an older mac with no issues. see screenshot

more options

I tried the troubleshooting mode and it worked a couple of days ago, but it's back to not working. It doesn't work in troubleshooting mode or regular mode now.