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Rise 360 files and pop-ups not working

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diannabernard101
diannabernard101
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Rise 360 files are not loading after they have been fully accessed/completed in a pop-up window. Pop-ups are allowed. Settings are fine. Some files will load after being completed, some will not. They open initially, but after completion, most do not. Functionality is working fine in Chrome.

Rise 360 files are not loading after they have been fully accessed/completed in a pop-up window. Pop-ups are allowed. Settings are fine. Some files will load after being completed, some will not. They open initially, but after completion, most do not. Functionality is working fine in Chrome.