Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Missing Passwords

  • 1 reply
  • 0 have this problem
  • 5 views
  • Last reply by Dropa

more options

It seems with the 105.0 update all my saved logins and passwords went missing. Coming back to Firefox after the update it made me connect my account and use sync. However I don't use any other devices where information may have been stored. I tried looking for other profiles, of which there is only one, checking on my logins.json file for a corrupt version which does exist but opening it shows nothing.

Does anyone know a solution or workaround?

Thank you!

It seems with the 105.0 update all my saved logins and passwords went missing. Coming back to Firefox after the update it made me connect my account and use sync. However I don't use any other devices where information may have been stored. I tried looking for other profiles, of which there is only one, checking on my logins.json file for a corrupt version which does exist but opening it shows nothing. Does anyone know a solution or workaround? Thank you!

All Replies (1)

more options

How many synced devices are attached? And did you disable the sync to see what happens. And those lost login were they on the Original Sync computer or connected synced devices? If connected you need to logout off all synced device and relogin to original to verify those saved login are still there before syncing to or from other devices.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.