Frozen
So. Today while i was attempting to uninstall some PUPs specificly mcafee if you count it as one. So i went to uninstall and reinstall firefox so i could remove mcafee web protector from my firefox addons but when doing so. I now cannot click on reload. Go back. Go forward. Nor can i use the search bar as when i do so. It fails to load. I've tried fixing it with other methods having a closely the same problem but they have failed and now i am stuck unable to interract with firefox.
All Replies (1)
Sorry to hear about this problem.
Sometimes program installers and uninstallers mess with certain shared Microsoft files, including VCRUNTIME140_1.DLL file, which Firefox requires in a specific place. The absence of that file can make Firefox largely useless.
To rule out that issue, you can (re)run Microsoft's installer for the VC Runtime files:
(B) In the "Visual Studio 2015, 2017, 2019, and 2022" section of the article, download the installer for your system:
- 64-bit Windows: the "X64" download
- 32-bit Windows: the "X86" download
(C) Run that installer and restart Windows.
Any improvement?