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Unable to open Pop up

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  • 0 have this problem
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  • Last reply by Terry

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Hi Mozilla,

Yes I did try in Safe mode and that worked until logging off and then restarting FireFox.

Since the most recent FireFox update Safe Mode no longer works.

I can still login to the site and perform some rudimentary tasks but when I want to edit/view a payment I get the error message as posted.

If I use my Tablet to login I have no problem although the Tablet uses Chrome and not Firefox.

I can try the tablet with FireFox and report back.

Is their a log file or setting list that I can send that will help.

Regards, Greg

Hi Mozilla, Yes I did try in Safe mode and that worked until logging off and then restarting FireFox. Since the most recent FireFox update Safe Mode no longer works. I can still login to the site and perform some rudimentary tasks but when I want to edit/view a payment I get the error message as posted. If I use my Tablet to login I have no problem although the Tablet uses Chrome and not Firefox. I can try the tablet with FireFox and report back. Is their a log file or setting list that I can send that will help. Regards, Greg

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I suggest you add your post to your original question.

https://support.mozilla.org/en-US/questions/1383992