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Cannot login to website

  • 10 replies
  • 1 has this problem
  • 20 views
  • Last reply by ffjxc

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Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back:

"Request failed, Please try again later."

It logs in fine in Chrome, Safari & Opera. Running mac o/s 10.15.7 & FF 100

Cannot login to https://www.roadrunnersports.com/ When I put my username & password in I receive back: "Request failed, Please try again later." It logs in fine in Chrome, Safari & Opera. Running mac o/s 10.15.7 & FF 100

All Replies (10)

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Did you allow it to track your location popup? If you block some of these popups they block your access.

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I set enhanced tracking to "off" & still get the error. I have Standard checked in the Enhanced tracking in preferences & put the website in exceptions & still can't login.

Thanks for the help however!

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Thx but don't have any of those nor anything like it installed.

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Did you check out the links I posted?

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I did & it still doesn't work.

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I've tried that on FF99.0.2 and it goes to the site without issue.

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It has not problem loading the site. You just cannot login using your id & password. Otherwise the site loads fine but is useless to purchase anything b/c of inability to login.

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You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

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Thanks. Tried all of these b4 posting to the forum & it did not work for me.

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