toggle tracking protection, and not being able to view full web pages
hello there!
i have had this persistent issue: when a site seems broken, i used to be able to try turning off Enhanced Tracking Protection, by
Clicking on the shield Icon to the left of the address bar, then Toggling the switch at the top of the panel.
But for the past week or two, the toggle button stays on and i canno toggle it off.
Also, a related issue, ie.the reason ive mos recently tried to do this, is so i can view the whole yelp review web pages. I used to be able to, but fo the pas few weeks a large portion of these pages hav blanks instead of reviews. I cannot even view the review i myself posted a week ago!
For example, this yelp business page link text
if you scroll down to beneath of where it says:
'''Ask the Community Ask a question Yelp users haven’t asked any questions yet about Precision Dentistry.'''
there should be text and photos of companies' reviews and info. But instead, all i ever see are grayed out empty boxes.
I have tried:
disabling all my add-ons,
private browing mode,
restarting firefox,
turning of all tracking protection from the main firefox preferences pane, rebooting my computer, and clearing all history for everything. I have also googled this up the yinyang but no one else seems to be having similar issues.
Any ideas? if you could please help with this issue i'd be very grateful!
All Replies (3)
A quick way to test your profile is to create a new one. There is no need to configure it unless it works. Some articles about troubleshooting first. Starting in troubleshoot mode (the second article) is often suggested.
https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems (also deals with hardware acceleration)
https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data#w_what-information-is-stored-in-my-profile
I see a note that there are 26 (recommended) reviews.
If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.
- make sure your extensions and filters are updated to the latest version
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content. You can click the shield icon for more detail and possibly disable the protection. You can check the Web Console for relevant-looking messages about blocked content.
- https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
- https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
- https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track
You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").
Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of involved files.
If you revisit a 'forgotten' website then data for that website will be saved once again.
Modified by cor-el
thank you cor-el for your help; unfortunately i have already tried all your suggestions, no luck so far.