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Need linked documents to open with URL, not in file:///C:/Users/...

  • 3 replies
  • 1 has this problem
  • 4 views
  • Last reply by etdavidoff

etdavidoff
etdavidoff
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Since the latest upgrade, when I click on a linked document in an e-mail and choose to open it in Firefox, the address on the new tab is file:///C:/Users/... rather than the actual URL of the document. This is very problematic for me, I do a lot of newsletter and social media work and I frequently need to be able to share document URLs (they are often sent to me for that purpose). How can I adjust my Firefox settings so clicking on a link takes me to the actual URL? I already changed the Settings / General / Applications selections to Always Ask, and it does always ask, but when I choose "Open with Firefox" I get a file:///C:/Users/... string in the search bar rather than the URL I need. Thanks for your help!

Since the latest upgrade, when I click on a linked document in an e-mail and choose to open it in Firefox, the address on the new tab is file:///C:/Users/... rather than the actual URL of the document. This is very problematic for me, I do a lot of newsletter and social media work and I frequently need to be able to share document URLs (they are often sent to me for that purpose). How can I adjust my Firefox settings so clicking on a link takes me to the actual URL? I already changed the Settings / General / Applications selections to Always Ask, and it does always ask, but when I choose "Open with Firefox" I get a file:///C:/Users/... string in the search bar rather than the URL I need. Thanks for your help!

All Replies (3)

Paul
Paul
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  • Top 10 Contributor
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Hi

That will be the link to the document if you have saved it to your device. If you save the file to a website or an internal organisation platform such as SharePoint, you will get a website URL for it.

etdavidoff
etdavidoff Question owner
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Thank you for your response, but no, these are not documents saved on my computer. These are items sent to me via link from other people, which I do not have in any form other than the link in the e-mail. When I click on the e-mail link to open the document through Firefox, the search bar shows a file:///C:/Users/... string. And I don't want to have to save it to another location in order to create a URL. Prior to the most recent Firefox upgrade, I would always get a shareable URL automatically. This is why I am frustrated!  :-( I just want the opening mechanism to go back to the way it was.

Modified by etdavidoff

etdavidoff
etdavidoff Question owner
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I am still having this problem. Even when I click on links on webpages (even links I've posted myself), the document opens in a new tab with a file:///C:/Users/ prefix rather than showing the actual URL. I do a lot of work by sharing online files so this is really messing me up. Help!