Recent answers to Firexfox Browser Crashes on Ubuntu 18.04https://support.mozilla.org/km/questions/13728732022-04-02T05:23:48-07:00Try downloading another copy of Firefox, run it from the folder and see if you have the same issue.
2022-04-02T05:23:48-07:00jonzn4SUSEhttps://support.mozilla.org/km/questions/1372873#answer-1494605<p>Try downloading another copy of Firefox, run it from the folder and see if you have the same issue.
<a href="https://www.mozilla.org/en-US/firefox/all/#product-desktop-release" rel="nofollow">https://www.mozilla.org/en-US/firefox/all/#product-desktop-release</a>
</p><p>Also make sure you have current ffmpeg and libav for your distro. Here is a screenshot of what I have.
</p>Firefox browser crashed again today. I had 2 tabs opened and no video was playing in any of the tabs2022-04-01T21:27:25-07:00jlame646https://support.mozilla.org/km/questions/1372873#answer-1494477<p>Firefox browser crashed again today. I had 2 tabs opened and no video was playing in any of the tabs. It suddenly crashed. Since i opened the browser using the ubuntu terminal, i got the following printed on the terminal after the crash:
```
user@user-Inspiron-xxxx:~$ /usr/lib/firefox/./firefox
</p>
<ol><li><ol><li><ol><li>!!! [Parent][PContentParent] Error: Send(msgname=PContent::Msg_DestroyBrowsingContextGroup) Closed channel: cannot send/recv
</li></ol>
</li></ol>
</li></ol>
<p><br>
</p>
<ol><li><ol><li><ol><li>!!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Reply_DiscardBrowsingContext) Channel closing: too late to send/recv, messages will be lost
</li></ol>
</li></ol>
</li></ol>
<p><br>
</p>
<ol><li><ol><li><ol><li>!!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Msg_DestroyBrowsingContextGroup) Channel closing: too late to send/recv, messages will be lost
</li></ol>
</li></ol>
</li></ol>
<p><br>
</p>
<ol><li><ol><li><ol><li>!!! [Child][PContentChild] Error: RunMessage(msgname=PContent::Msg_DiscardWindowContext) Channel closing: too late to send/recv, messages will be lost
</li></ol>
</li></ol>
</li></ol>
<p>Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
Exiting due to channel error.
CPU time limit exceeded (core dumped)
```
</p><p>What is the cause of this and how to solve it?
</p>When i type about:crashes in the address bar and press enter, i get a blank page saying: No crash re2022-03-31T19:07:55-07:00jlame646https://support.mozilla.org/km/questions/1372873#answer-1494185<p>When i type <em>about:crashes</em> in the address bar and press enter, i get a blank page saying: <strong>No crash reports have been submitted.</strong>. So, there are no 2 sections labeled "Unsubmitted Crash Reports" and "Submitted Crash Reports". The page is blank.
</p>We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps2022-03-31T17:58:47-07:00plwthttps://support.mozilla.org/km/questions/1372873#answer-1494173<p>We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.
</p><p><strong>The crash report is several pages of data.</strong>
<strong>We need the report numbers to see the whole report.</strong>
</p>
<ol><li>Enter <em>about:crashes</em> in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
</li><li>Copy the <strong>5</strong> most recent Submitted Report IDs that start with <strong>bp-</strong> and then go back to your forum question and paste those IDs into the "Post a Reply" box.
</li></ol>
<p><strong> Note:</strong> If a recent Report ID does not start with <strong>bp-</strong> click on it to submit the report.
</p><p>(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)
</p>
<dl><dt><img class="wiki-image frameless" src="https://assets-prod.sumo.prod.webservices.mozgcp.net/media/uploads/gallery/images/2018-12-09-16-08-19-654011.png" alt="Fx64Beta-aboutcrashes-unsubmitted" width="500">
</dt></dl>
<p>Thank you for your help!
</p><p>More information and further troubleshooting steps can be found in the <a href="/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting" rel="nofollow">Troubleshoot Firefox crashes (closing or quitting unexpectedly)</a> article.
</p>