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404 error since last update

  • 5 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

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there seems to be a problem when the web site you go to has a extension or calls an outside source to load an add on program within the site which causes a 404 error. I don't know if it is caused by an update or not. But using MS edge everything works and loads as it did before on fire fox. Is there a change in the SW that could have caused this to happen?

there seems to be a problem when the web site you go to has a extension or calls an outside source to load an add on program within the site which causes a 404 error. I don't know if it is caused by an update or not. But using MS edge everything works and loads as it did before on fire fox. Is there a change in the SW that could have caused this to happen?

All Replies (5)

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What link/website are you talking about? Are you talking about a problem with an extension?

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where they(the bank) sends you to another url which says cannot find the link. Like checking rewards location.

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Hi,

Try opening firefox in Safe mode,

  • Find the Firefox icon or click Start and type Firefox.
  • Hold down the Shift key on the keyboard and then click the Firefox icon.
  • In the Firefox Safe Mode window, click the Start in Safe Mode option.

Thank You.

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what? safe mode just how would that solve the problem? seems to me that an update caused this problem and they should look into it.

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Do you use a bookmark or are you starting with the main (home) page of this website?

If you use a bookmark to access a specific page then instead navigate to this page starting with the main page or with the sign in page in case there is a problem with this bookmark.