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My screen in Firefox is purple and I can't read anything

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

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I don't know how this started but I'd be really grateful for help. Firefox is virtually unusable now. (See attached photo.)

And BTW:

I can't even see how this could be helpful to anyone but maybw it's to do with specific sight problems some people have? Why doesn't something show up to say "You are in xxx mode which makes your screen purple. The purpse of this function is xxx To return to normal mode do yyy."?

I think Firefox staff, like most people in IT, really don't understand that non-techies like me just want the thing to work! No, I don't want to spend hours sorting it out!

Nick

Attached screenshots

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This could be caused by several things.

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem,

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

While you are in Troubleshoot(Safe) mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

Helpful?

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Make sure you allow pages to choose their own colors and also check the default colors.

  • Settings -> General: Fonts & Colors -> Colors
    "Override the colors specified by the page with your selections above"

Try "Never" if the default "Only with High Contrast themes" isn't working.

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